|
There are several different Free Support Options available:
For a quick overview of the most common questions, make sure and check out the extensive Jamroom FAQ.
Make sure and check out the Jamroom Documentation. You will find many different guides and how-to's. The Jamroom Documentation is fully searchable by keyword.
-
Jamroom User Support Forums
The Jamroom Support Forum is the "hub" of all Jamroom activity. Make sure and Search before posting - with over 220,000 posts in the Jamroom Support Forums, it is likely there is already a discussion concerning your issue.
-
Retrieve your License Information
If you have lost your Jamroom License emails, you can have your licenses resent to you at any time by using the Jamroom License Retrieval form. Make sure and use the e-mail address that was used in your purchase.
|
If you need customized, priority support, we have you covered:
If you have purchased access to the Jamroom Support Center, please open a ticket in the Support Center (located in your "Support" drop down menu) and we will handle your request ASAP.
If you have purchased Support Center access and are having any issues with your account, please contact us.
If you would like to enable Support Center access for your account, and have not purchased a Jamroom Pro or Enterprise license, make sure and check out the add on Support options in the Jamroom Store.
Telephone Support for Jamroom is not currently available, although we are testing ways to make this a reality for our customers that need it. If you are in need of telephone support for Jamroom, please feel free to contact us.
|
