Importing an Existing Jamroom site to a Domain

  • Make sure your existing Jamroom site is setup

    Make sure your existing Jamroom site is setup
    The first step in importing an existing Jamroom site to a domain on Jamroom Hosting is to make sure the Hosting Transfer module has been installed on the Jamroom site you are importing FROM:

    - log in as a Master Admin on your existing Jamroom site

    - go to ACP -> Marketplace

    - search for the Hosting Transfer module and install it

    - once installed you will need the "Access Key" value that is shown to you in the Global Config for the Hosting Transfer module.
  • Start the import process on the domain

    Start the import process on the domain
    Now that you have setup the Hosting Transfer module on the remote Jamroom site, the next step is to start the import process from your Jamroom Hosting control panel:

    - Go to your Hosting Control panel here on Jamroom.net.

    - click on "Server Dashboard" for the server you want to import the site to.

    - click on "Domain Settings" for the DOMAIN you want to import the site to.

    - Click on "Import an Existing Jamroom 5 Site to this Domain".
  • Enter the FTP or SFTP credentials for the existing site

    Enter the FTP or SFTP credentials for the existing site
    Next, you will see the "Import a Jamroom Site" form - here you need to enter the FTP (or SFTP) credentials for your existing Jamroom site.

    Note - here you will need to enter the Access Key that was created for you when you installed the Hosting Transfer module on your existing Jamroom site.

    Once you have enter the information press the "Start Import" button, and your import will begin!
  • Be patient while the site is imported

    If the remote Jamroom site is a small site, and the server it is on is fast, the import may only take a few minutes. However - if you have a large site, the import could take many hours to complete.

    On the Domain settings screen you will see a counter that shows you how many files have been imported so far - this lets you know that the import is in progress.

    If after 24 hours your site is not imported OR the import appears to "stall" for more than 1 hour, let us know and we can help.

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