OG Tags Not Working

Annush
Annush
@annush
4 months ago
154 posts
Hi, I looked up what seems to be my problem at the moment and that it had been dealt with 2yrs ago. When I Share I do not get the jpg (thumbnail) that is relevant to the post. I have debugged the link on FB but still I have the problem. This is what FB says - Missing Properties:
The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
Can you help please? Thank you.
updated by @annush: 12 Sep 2019 10:36:56PM
michael
@michael
4 months ago
7,049 posts
og:tags are provided by the jrTags module and the jrShareThis modules.

Check you have them installed. If they are then whats the URL you're expecting to have og tags but doesnt?
Annush
Annush
@annush
4 months ago
154 posts
They are installed and Active. I have gone back to older posts with YouTube videos to share on FB and they still work. Just recently it doesn't.
The URL is : https://fatsafatsa.com/fatsafatsatv/youtube/1220/michalis-kontovourkis-night-videoclip and
https://fatsafatsa.com/fatsafatsatv/youtube/1221/smtf-when-it-rains

just in case the 1st one is problematic

Thank You
updated by @annush: 09 Jun 2019 04:31:09AM
michael
@michael
4 months ago
7,049 posts
Its not a youtube issue, meta tags are not showing on your audio detail page either:
https://fatsafatsa.com/fatsafatsatv/audio/416/queen-bohemian-rapsody

* Check again that the jrMeta module is installed.
* Try changing to a different skin, then see if the og:tags show up
Annush
Annush
@annush
4 months ago
154 posts
Jr Meta Tag is installed - Active but I don't know what else to do with it. As for trying a different skin I'm terrified that i'll lose all my details. I did not have this problem before. By the way, the Queen you're mentioning did work at the time as I had shared that on FB.
Thanks Michael
Meta Tag.jpg
Meta Tag.jpg  •  69KB

michael
@michael
4 months ago
7,049 posts
you wont loose anything by changing skin.

ACP -> SKINS -> (pick a skin) -> check the checkbox ACTIVATE SKIN -> save.

Then change it back afterwards.
Annush
Annush
@annush
4 months ago
154 posts
Tried Elastic - Still no thumbnail.
michael
@michael
4 months ago
7,049 posts
send us your login details to support at jamroom dot net.
Annush
Annush
@annush
4 months ago
154 posts
Details Sent,
Thank You
michael
@michael
4 months ago
7,049 posts
Thanks.

The problem is with jrMeta ver 1.1.2. I've rolled that module back to jrMeta ver 1.1.1 which fixes the issue for your site. We'll get the module fixed up.

Thanks very much for finding the issue. Sorry for the hassle.
Annush
Annush
@annush
4 months ago
154 posts
Thank You.
The 'Comments' on the timeline don't work either and they used to.
Could that be an 'update' problem as I've exhausted all possibilities!
Thanks.
Valentin3
Valentin3
@valentin3
4 months ago
34 posts
Is the same problems i get also after updated i can't answer to the comments i try to fixe it but i field
Check the attached picture i send the comments icon is not working
updated by @valentin3: 13 Jun 2019 10:58:56PM
Annush
Annush
@annush
4 months ago
154 posts
@valentin3 yes, it's the same problem I have as in your pic. Perhaps some latest 'updates' have given us these probs. I don't know if we ought to open up another support post or not - I'll wait for @michael to reply. Thanks for posting.
updated by @annush: 14 Jun 2019 01:38:04AM
douglas
@douglas
4 months ago
2,575 posts
@annush go ahead and open a new topic for your comment issue since it is a separate issue.

Thanks!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Annush
Annush
@annush
4 months ago
154 posts
Thank You @douglas I have
Best,

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