Jamroom Support: View topic

RhinoSilver · Posted: 10/07/12 20:42

Hi,

I tested the ticket section of the site: http://tunekingdom.com/lists/events/v=yes and when I printed the ticket there was information pertaining to my personal page on the bottom half of the page I printed the ticket on...

Please take a look at how the ticket printed and let me know if there is a fix available to print the ticket without the additional profile on the bottom of the page?...

[/img]

Michael · Jamroom Team

Could you please provide steps to see this without me having to pay $1 to purchase a ticket.

_________________
Michael Ussher
Jamroom Network Team Member: http://www.jamroom.net
Priority Support: http://www.jamroom.net/Support_Center

RhinoSilver · Posted: 10/08/12 18:26

Please login to the Tune Kingdom artist account using my Facebook credentials below Below...

Login: xxxxxxxxxxxxxx

Password: xxxxxxxxxxxxxx

This is the email you receive when a ticket has been purchased, you can use the links to print the ticket once the ticket is printed you'll see the extra info that is being included when a ticket is purchased...

Thank you for your purchase!

-= Digital Downloads =-
Media #1: Test
Download: http://tunekingdom.com/vault.php?mode=download&vault_id=28

You can also download your files at any time from your "My Files" section:
http://tunekingdom.com/vault.php?mode=view

Total Purchase: 1.00

Thank you again for your purchase!

------------------------------ --------------
Tune Kingdom
http://tunekingdom.com

Michael · Jamroom Team

that info logs me in to your facebook. suggest you remove it from the forums.

what I need is one to log me in here:
http://tunekingdom.com/login.php

username: xxxxxxxx
password: xxxxxxxx

--edit--
Did you try it on a different skin? does it do the same thing there too?

_________________
Michael Ussher
Jamroom Network Team Member: http://www.jamroom.net
Priority Support: http://www.jamroom.net/Support_Center

RhinoSilver · Posted: 10/08/12 18:43

Login: XXXXXX

Password: xxxxxxxxxxxx

http://tunekingdom.com/login.php

Last edited by RhinoSilver on 10/08/12 19:06; edited 1 time in total

Michael · Jamroom Team

nope, that user does not have that ticket.

_________________
Michael Ussher
Jamroom Network Team Member: http://www.jamroom.net
Priority Support: http://www.jamroom.net/Support_Center

RhinoSilver · Posted: 10/08/12 18:55

I'm sorry please forgive me... Please use the facebook ligin on the tunekingdom.com website and use the following credentials...

Login: purplecircle1@gmail.com

Password: Tampabay3847

RhinoSilver · Posted: 10/08/12 19:05

You can also use this one...

Login: james.henry.39

Password: Tampabay3847

Michael · Jamroom Team

ok, I have got access, thanks.

The issue is that there are a couple of other modules writing stuff to that page. Im not sure which ones they are.

* The first on is writing a box to the bottom of the screen "Friends Online (0)" This is appearing on the vault.php page and this is causing it to appear on the ticket. Changing skins does not make it go away so I believe its coming from a module.

* The second is the 3 icons in the top left of the screen. a speech bubble, a person icon and a planet icon. These too seam not to be skin related as changing the skin to nova does not get rid of them.

Try switching these modules off to clean up the ticket. If that is not possible the modules will need to be altered to check what page they are on and be made to not appear on the vault view_ticket page.

_________________
Michael Ussher
Jamroom Network Team Member: http://www.jamroom.net
Priority Support: http://www.jamroom.net/Support_Center

Natedogg265 · N8Flash Designs

The things you guys are seeing is written by n8AjaxNotes njs file. They get written to the body of HTML pages. It should only be written to pages that include the module's js file.

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Modules, Skins, Flash Players and more.
Exclusively for Jamroom

RhinoSilver · Posted: 10/09/12 05:31

Good Morning Nate,

Is it possible to remove them without compromising other system features or functions?... If so please let me know and I'll have some take care of it for me... Thanks in advance Nate...

Natedogg265 · N8Flash Designs

I can't really explain why the PDF file is grabbing the modules js file. It doesn't make sense.

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Modules, Skins, Flash Players and more.
Exclusively for Jamroom

RhinoSilver · Posted: 10/10/12 11:07

Hi Nate,

First Off, Thank you for getting back to me so quickly; you've been on top of helping me with any issues I've come across... It's really appreciated!

Do you think the Big Guy may have an answer for us in reference to the issue?

Thanks,

James

Natedogg265 · N8Flash Designs

I am going to go through the process of buying a ticket on my demo and see what I can find.

I know Brian is pretty busy these days.

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Modules, Skins, Flash Players and more.
Exclusively for Jamroom

RhinoSilver · Posted: 10/10/12 11:14

OK Cool, let me know... Thanks...