Jamroom Support: View topic

JammerPro · Posted: 09/15/13 09:30

I think my log file got way too big, and I'm getting a blank screen for login.php. How should I proceed? I'm running the latest version of Jamroom 4...

Dazed · Posted: 09/15/13 09:51

Did you delete or rename the log file? If it get's to 2GB it usually shuts the site down.

JammerPro · Posted: 09/15/13 10:02

In the folder logs, there are several files... Which log file are you talking about?

In MySQL, there were some log tables that seem to be corrupt...

Kindly be a little more specific.

Best wishes.

Dazed · Posted: 09/15/13 10:07

run an integrity check and that should fix the database. As for the logs, log in via ftp and look at the file size. If you are close or at 2GB. just rename it *.old and a new log file will be created.

JammerPro · Posted: 09/15/13 10:22

Dazed,

I can't login as an admin because I get a blank screen... so, I can't do an integrity check.

Also, MySQL has a few tables with "log" in them, that may be corrupt.

Please tell me the location of the log file you are talking about... for example: /logs/log file's name.

There are several files in the logs directory. Please be a little more specific.

Dazed · Posted: 09/15/13 10:56

Kind of hard to be specific because you are on JR4 and I am on JR5 so I am going by memory.

It should just be the logs directory. The name does not matter. Look at file size. You can rename them all and it will not effect JR. New logs will be created automatically. Just do that first and see if you can see your site.

Dazed · Posted: 09/15/13 10:59

ok I just found a post with your site on it. Your logs should be fine. Typically if you can't get to the site at all, your log file is full.

Look in your error log file via ftp and check the errors. Did you make any changes? A white screen is usually a php error.

http://www.jamroom.net/phpBB2/viewtopic.php?t=12947

you know there are some odd things appearing here on your site on the login page:

[Fiddler] DNS Lookup for "ndrskmqyiy" failed. The requested name is valid, but no data of the requested type was found

[Fiddler] DNS Lookup for "ezpbgkbdmi" failed. The requested name is valid, but no data of the requested type was found

[Fiddler] DNS Lookup for "qgsgiqrmen" failed. The requested name is valid, but no data of the requested type was found

JammerPro · Posted: 09/15/13 12:00

JammerPro · Posted: 09/15/13 12:28

The errors just started a few days ago. I didn't make any changes. The log file is over 136Megs...

Dazed · Posted: 09/15/13 14:25

rename the error log. I would just add a .old to the end of it. Then go to the login page. Then after you get the white page, pull the new error log and post it. This way you will only show the errors for the page.

JammerPro · Posted: 09/15/13 15:33

Dazed · Posted: 09/15/13 16:24

I am seeing 502 errors on your site using Fiddler. You also mention you had an sql crash and I am not sure what was involved on that. You can repair tables directly from the database but I am not sure if that will help here. Have you looked at your .htaccess file and make sure there is nothing odd in there?

Brian will probably solve this in a few minutes. If it were my site, I would probably reload the core php files for grins and see if that does anything. I am assuming you looked at the login form and made sure that was not changed as well as the charts. Since only a few areas are effected, it seems a bit strange since you have not made changes.

JammerPro · Posted: 09/15/13 16:29

Dazed, thanks for trying to help... Hope my Jamroom is not destroyed.

Anyhow... BRIAN HELP PLEASE!!!

djmerlyn · Jamroom Ustad

You would want to do a database check using phpmyadmin or similar and look for tables marked as crashed, if none are reported as crashed then the next step might be to see why is php running in strict mode.

_________________
Pro JR Hosting, now 50% off!
-100% Guaranteed

"more server and network power than any host, dedicated to your jamroom site"

Brian · Jamroom Team

Yeah DJ is correct - using phpMyAdmin you can run "REPAIR TABLE" on all of your Jamroom tables - that should fix it up for you.

Hope this helps!

- Brian

_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation