[harleychicks]

My hosting provider wants to know what on the server that would cause the songs to play full length ,and what on the server is causing the items to show 0 MB after the user pays for the download .

They wants to know whats needs to be done to fix the issues and is insisting its a jamroom issue, they say the are willing to make any adjustment to fix the issue and says jamroom cant just blindly blame the hosting without saying whats causing the issue .

[SteveX]

Try to keep it to the one thread, if you post the same thing over and over again in other threads you will just confuse yourself even more, and eventually your threads will be locked or deleted. But you already know this.


_________________
Kulshi Mezian!

"Stranger from another planet, welcome to our hole. Just strap on your guitar and we'll play some rock and roll"

Ultrabubble create things.

[harleychicks]

can I get an answer on either tread ?

[SteveX]

Maybe, and you've clearly had one here. So keep it to one thread.


_________________
Kulshi Mezian!

"Stranger from another planet, welcome to our hole. Just strap on your guitar and we'll play some rock and roll"

Ultrabubble create things.

[Brian]

harleychicks:

My hosting provider wants to know what on the server that would cause the songs to play full length ,and what on the server is causing the items to show 0 MB after the user pays for the download . They wants to know whats needs to be done to fix the issues and is insisting its a jamroom issue, they say the are willing to make any adjustment to fix the issue and says jamroom cant just blindly blame the hosting without saying whats causing the issue .

We certainly don't "blindly" blame the hosting, as really most issues are not related to hosting - however, there are server and PHP settings that are clearly in the "hosting" domain, and history has taught me that hosting providers always blame the script first.

I'm assuming you mean "hat would cause the songs to NOT play full length" - is that correct? Do you have a URL to a song that is not playing full length?

Thanks!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation

[harleychicks]

Sorry is you misunderstood, the songs plays the full length instead of a 60 second preview , and when an item is paid for, when the user downloads the file the user gets only a 0 MB file.


I was told it's a hosting issue , and the hosting providers wants to know what to adjust to make it work if the developers thinks its a hosting issue of the files not downloading the full file size, and playing the full length of the file instead of a 60 second preview length


Thanks