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Third Party Products and Support:
Help on Podcast Restoring
almiso



Joined: 23 Oct 2006
Posts: 187
Location: Canada

Posted: 11/06/06 20:51 
Is anyone know how to restore the podcast on the web page i got this error

unable to retrieve database information for the songs in Radio Station ID - verify usage

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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 11/06/06 21:40 

almiso:
Is anyone know how to restore the podcast on the web page i got this error

unable to retrieve database information for the songs in Radio Station ID - verify usage


This means the radio station you are trying to show does not contain any valid songs. You'll need to edit the station in your control panel and ensure the station contains songs that are available for playing.

Hope this helps!

- Brian


_________________
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* The Jamroom FAQ
* The Jamroom Documentation
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almiso



Joined: 23 Oct 2006
Posts: 187
Location: Canada

Posted: 11/06/06 22:09 
Its not working bigguy. I modifiy it and chooce a song that exit on the databse but no luck

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almiso



Joined: 23 Oct 2006
Posts: 187
Location: Canada

Posted: 11/06/06 22:23 
error

the template file "review.tpl" does not exist or is not readable from the themes/4 directory

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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 11/06/06 22:36 

almiso:
error

the template file "review.tpl" does not exist or is not readable from the themes/4 directory


This is a template issue - you need to contact your designer and have them provide you with the proper template that is setup properly to support what you want to do.

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 11/06/06 22:39 

almiso:
Its not working bigguy. I modifiy it and chooce a song that exit on the databse but no luck


Try choosing more then 1 songs, by more then 1 artist - there is only 1 reason why this error comes out: The song belongs to an artist that is being used as an AD ARTIST is another station.

make sure that the song you are selecting is NOT from an artist that has been selected as an "advertisement artist" in another radio station.

This error hits many users, and I'll be looking to change this behavoir in the next release. I figure I would rather have people double up on the ads in their stations and have a problem that way then get this error.

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
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almiso



Joined: 23 Oct 2006
Posts: 187
Location: Canada

Posted: 11/06/06 23:06 
I got it back bigguy but i cannot seem to make a comments and the file is there in the directory. What is the way to solve this problem.

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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 11/07/06 13:39 

almiso:
I got it back bigguy but i cannot seem to make a comments and the file is there in the directory. What is the way to solve this problem.


contact your skin/theme developer

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
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