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HELP! I'm getting a blank page! solution inside
Theflowlive



Joined: 04 Jun 2007
Posts: 26

Posted: 05/08/09 03:31 
if switch to jbservers can they help with the transfer of information

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Douglas
Jamroom Team


Joined: 08 Oct 2004
Posts: 6639
Location: Tornado Alley!

Posted: 05/08/09 07:13 

Theflowlive:
if switch to jbservers can they help with the transfer of information


Yes, they can.

Hope this helps Smile


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djmerlyn
Jamroom Ustad


Joined: 18 Dec 2003
Posts: 13497
Location: Behind You

Posted: 05/08/09 12:14 

Theflowlive:
if switch to jbservers can they help with the transfer of information

Yes we can, there is a simple procedure outlined here;
https://jbservers.net/kb.php?cat=5&action=article&id=37

Cheers Wink


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musichive-net



Joined: 24 Jan 2009
Posts: 266

Posted: 08/06/09 04:48 
I thought I will add my two cents with regards to blank pages, as I recently have had a very unpleasant encounter.

While, at least in my experience most of the blank pages are due to errors in skins and themes and a proper error log is created if you make a mistake in a lang file (i.e. you will not close a line with ";") you will end up having a blank page and no php error whatsoever.

Take care,
Mike

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djmerlyn
Jamroom Ustad


Joined: 18 Dec 2003
Posts: 13497
Location: Behind You

Posted: 08/06/09 11:18 
You'll find the error in a file called error_log instead since it will exit before jamroom can catch it and put it in to the common jr_php_error_log.

Cheers


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bdwebb56



Joined: 04 Dec 2008
Posts: 71

Posted: 02/14/10 07:45 
I changed my template from Nova to Flashback and some of my users are not found. It only gives me a blank page. I regenerated the profiles too

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smith.kyle
CodeSmith


Joined: 27 Apr 2006
Posts: 22009
Location: Southern California

Posted: 02/14/10 14:11 
What php errors and/or activity log errors do you see?


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solomonmagaji



Joined: 19 Jan 2008
Posts: 58

Posted: 11/30/10 03:24 
[29-Nov-2010 17:00:57] PHP Warning: Smarty error: unable to read resource: "/home/nijabeat/public_html/skins/MediaPro/side_box_login.tpl" called in template: in /home/nijabeat/public_html/include/smarty/libs/Smarty.class.php on line 1093


Hi this is the error log,

My issue is as follow i have installed jrmobil and i have followed all the instructions but when accessing from a mobile device i still get a blank page, when i add /mobile it works fine. There seem to be an issue with rdirect. Ps what steps whould i take ?

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smith.kyle
CodeSmith


Joined: 27 Apr 2006
Posts: 22009
Location: Southern California

Posted: 11/30/10 17:09 
Your skin is referencing the side_box_login.tpl file, but that file cannot be found. You will need to either upload that file because it's missing, or remove whatever is referencing that template from your templates.

Kyle


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dosdawgs



Joined: 22 Oct 2005
Posts: 12
Location: South Carolina

Posted: 03/23/12 08:47 
NOTE: If you are unable to view the Master Admin Menu in Jamroom, the error log can be found via FTP at jamroom/logs/jr_php_error_log - you can download it using any FTP client and view it in a text editor. The newest errors will be located at the bottom of the file.

not seeing php error logs in admin, nor am i seeing anything written on /logs on the jr install.

have lost stylesheet when coming out of maintenance mode.


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