Jamroom Logo Jamroom 5 Core
is now Open Source!
User Support Forum Archive (Read Only)
Jamroom Developers:
500 Internal server error on dev server
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/21/12 11:21 
Hi,

I have a copy of my live JR site downloaded to my local dev. environment including the database, but when I'll go to the dev install I get a 500 error.

I updated the settings.cfg.php in the config directory to reflect the server settings.


Code
$config['jamroom_path'] = '/Users/Brian/Sites/Jamroom-Dev';
$config['jamroom_url'] = 'http://jamroom-dev.local';
$config['jamroom_cgiurl'] = 'http://jamroom-dev.local/cgi-bin';
$config['jamroom_index'] = 'index.php';
$config['directory_mode'] = 0777;
$config['file_mode'] = 0666;
$config['db_prefix'] = 'jamroom_';


Any suggestions?

Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/22/12 13:42 
anyone?

Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/22/12 15:08 
You'll need to look in your web server's error_log - a 500 Internal Server Error means your web server is not configured right, or you have a directive in a .htaccess file that is not allowed in your web server setup. Whenever you see a 500 error it means it happens before Jamroom even loads, so nothing in Jamroom can create a 500 server error (only Jamroom's .htaccess file if your server does not support mod_rewrite, for example).

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/23/12 03:47 
Got it fixed, the config directory was set to 755 instead of 777.
But now I got a other issue. If i go to /admin.php?menu=artist or /admin.php?menu=member and click on a menu item, no options in the td.body_1 are shown.
On the live server this works, but not on my local server with a copy of the live server.

Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/23/12 14:28 
This is what I get when clicking on a artist or member menu item in the control panel.
The admin menu items are working fine.

Screenshot: http://cloud.brivelt.com/2D2H08060d222f1r0H3o/o

Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/24/12 08:53 
You're using a custom skin, so unfortunately I have no idea what is being done in your template files. Do you see an issue using a core skin like Nova?

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/24/12 13:52 
Jep same issue when using nova skin and theme.

Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/24/12 13:56 
Then something is either missing from your install, or not installed correctly. Check the PHP error log, as well as your web server error_log for issues.

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/24/12 13:58 
they do not report anything. that's why it is strange. The admin menu works correctly.
any other log that I might forgot besides the php error log and activity log in JR, apache error log and mysql error log ?

Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/24/12 14:20 
Does the php version difference has something to do with it?
I'm running MySQL Version 5.5.9 and PHP Version 5.3.6 on my local machine.

Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/24/12 15:28 

Bloodcrave:
they do not report anything. that's why it is strange. The admin menu works correctly.
any other log that I might forgot besides the php error log and activity log in JR, apache error log and mysql error log ?


No - that's it. If you don't see any errors, then unfortunately I don't know what to recommend - just double check the server config, maybe restart the web server - to be honest I'm not sure... sorry!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/25/12 06:52 
I figured it out sort of.
It has nothing to do with the server config.
I have downloaded and configured a new copy of my JR install on the same server as my live install and the issue occurs when I uploaded it with phpstorm.

Does "passive mode" on a ftp client have any influence on how JR works?

Back to top
Bloodcrave



Joined: 05 Jan 2008
Posts: 748

Posted: 04/29/12 07:22 
Jamesd116 mentioned to read this: http://www.jamroom.net/phpBB2/viewtopic.php?t=37369&highlight=
I did and followed the steps.
It works with a "clean" database, but not when I import a copy of my live database.

Brian, do you have any suggestions, what it can be with the database?

Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/29/12 16:31 

Bloodcrave:

Does "passive mode" on a ftp client have any influence on how JR works?


No - passive/active is the mode the FTP server works in - some servers won't work properly with active mode (or passive mode).

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
Back to top
Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/29/12 16:32 

Bloodcrave:

Brian, do you have any suggestions, what it can be with the database?


Make sure everything in the jamroom_settings table is setup as you want it, otherwise I've never had a problem importing an existing database and getting it to work on a new install.

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
Back to top
Display posts from previous:   
User Support Forum Archive (Read Only)
Jamroom Developers

 
Solutions
• Social Media Platform
• Social Networking Software
• Musician Website Manager
• Community Builder
Products
• Jamroom Core
• Jamroom Addons
• Jamroom Modules
• Jamroom Marketplace
Support
• Support Forum
• Documentation
• Support Center
• Contact Support
Community
• Community Forum
• Member Sites
• Developers
Company
• About Us
• Contact Us
• Privacy Policy
©2003 - 2010 Talldude Networks, LLC.