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User Documentation and How To's:
error when uploading track?
Drew



Joined: 26 Mar 2013
Posts: 26

Posted: 04/10/13 14:08 
getting this message...


The website encountered an error while retrieving http://reggae1.com/song.php?mode=song_create&getPostVarsDatFile=b9cb7328eb0d3b0b3fcb20c4ebf3b913. It may be down for maintenance or configured incorrectly.

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Drew



Joined: 26 Mar 2013
Posts: 26

Posted: 04/10/13 14:59 
i think its the Vault thats giving issue...

its saying error when Item is added to the vault form

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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/10/13 16:33 
Do you see any errors in your Activity log? Check the logs/jr_error_log too (via FTP) and see if you are getting errors. Make sure the .htaccess file is setup as well.

Hope this helps!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
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Drew



Joined: 26 Mar 2013
Posts: 26

Posted: 04/10/13 16:42 
when adding a track initially it shows a blank screen after upload
then when i go back to songs it shows the track but only with the hifi attached.

If i then add the vault item it then gets added successfully..

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Brian
Jamroom Team


Joined: 09 Jul 2003
Posts: 37583
Location: Seattle, WA

Posted: 04/10/13 16:45 
Yeah a blank screen almost always is a PHP error, or an error in a template - can you check your error log?

Thanks!

- Brian


_________________
Make sure and check out:
* The Jamroom FAQ
* The Jamroom Documentation
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Drew



Joined: 26 Mar 2013
Posts: 26

Posted: 04/10/13 18:06 
include/jamroom-decoder.inc.php file not there.

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Drew



Joined: 26 Mar 2013
Posts: 26

Posted: 04/10/13 18:17 
Thank you.
I think i forgot to upload the bonus pack files....

guest next time error log is a good place to start...

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