Forum Activity for @derrickhand300

Weird Mobile Connectivity Issue

Design and Skin Customization

Thank you Brian

Weird Mobile Connectivity Issue

Design and Skin Customization

I actually dont believe this is a JR bug or issue but rather a config issue on my part
I am wondering if anyone has experienced it or would know how to begin to investigate?

I have 3 JR sites so far
all 3 have a mobile site

All 3 sites display fine on the internet from desktop
Viewing all 3 sites from my iphone using Verizon as my carrier- all 3 sites display fine in mobile on iphone

If I switch my iphone from using Verizon to using my home wifi then ONLY 2 of the 3 sites will load in the mobile view

1 of the sites says "safari cannot load the webpage"-using the Google Chrome mobile browser it says its a "DNS issue"...could not find DNS or something like that... anyways all 3 sites load fine on desktop- all 3 load fine on mobile if Im using my verizon data conmnection... but switch my phone to using my home wifi and one of the sites will not load..

I have rest my router and modem and I just installed the latest update on my iphone....still the problem persists
Any ideas where to start looking?
updated by @derrickhand300: 01/30/16 05:40:03AM

mailgun stopped working

Design and Skin Customization

The VPS says that EXIM is now configured ( was already installed) so now I have tested and the emails are still sending through mailgun and my sites newsletter module...so fingers crossed and about to send a 1st email...

mailgun stopped working

Design and Skin Customization

Thanks for the fast response Brian...yes it works using the mailgun API key AND just using 'mydomain.com" and NOT using the "api.mailgun.net/v3/drillingahead.com" I am going to study up on EXIM now and contact my VPS concerning it- THANKS AGAIN MAN!

As a note- it would be helpful if the docs also explain about setting up the ROUTES in mailgun...I worked this out myself but it took me quite a bit of time to find/understand it..

I think making the following clear for folks not so savy like me

1- install the mailgun module
2-open a mailgun account
3-add the mailgun API key to the Jamroom mailgun module
4-enter your sites domain using mydomain.com ( noit using the https or mailgun.org address)
5- configure the ROUTES in mailgun using the ROUTES tab

Then your explanation about how POSTFIX works like a mailbox and mailgun just picks the mail up at the mailbox is actually a great analogy that helped me understand its purpose-so i would keep that the same in the DOCS but maybe explain also that if your site uses cPanel then POSTFIX wont work and the user will nee3d to find something similar and compatible with their server set up like the EXIM...

Anyways man- thanks again
updated by @derrickhand300: 10/29/15 09:09:17AM

mailgun stopped working

Design and Skin Customization

Ok...I have discovered it works if i change to
at least i can receive the emails using this setting and I can see that it has gone THROUGH mailgun by looking at Mailgun LOGS....this part was actually pretty confusing because the docs "seem" to ask for the mailgun.net address provided in the mailgun settings...Now If I can config this with something similar to POSTFIX then i should be on my way?
Sorry this is so lengthy but I actually think this post will help others understand who are experiencing similar confusion as myself

mailgun stopped working

Design and Skin Customization

Thanks Brian
In GLOBAL SETTINGS.Mailgun domain
Would I use
api.mailgun.net/v3/drillingahead.com
or would I use simply drillingahead.com?

Also I am configuring this because of my need to SEND emails OUTSIDE my server-I like the UNSUBSCRIBE link that Mailgun includes and that its automated in that it removes the person automatically from my lists AND it seems to keep a SUPPRESSION list in that if a email is undeliverable for what ever reason it does not send to that particular email in future emailings..

With all that said I still need it to be a solution for higher volume emailings...I would probably use it to send 4 emails per month as a newsletter on what happened on the site that week BUT I need them delivered quickly and reliably

I think from my understanding of what you explained is that we actually need POSTFIX on the server to make this happen...which apparently it cannot be configured on sites with cPanel...

Is this a correct understanding? If correct- then can you tell me if their is a similar program to POSTFIX that will work on cPanel sites?
Sorry for all the questions but this has been a real struggle

mailgun stopped working

Design and Skin Customization

Thanks Michael
Yes I have been through those docs although I see they have been added to a bit since I slept
Here is the issue
1-I install the mailgun module and email modules
2- add the API Key and the Url to the module from mailgun
3- Create a txt file at the DNS host to verify the site ownership for mailgun
4-send a test email which does not work
5-go back to DOCS and read that If I am not using Jamroom hosting I may need to install POSTFIX
6-Contact VPS server support and ask them to install POSTFIX according to the JR DOCS
7-Reply from server support that POSTFIX cannot be installed on sites that have cPanel ( like mine)
8-Try to input all the settings manually into the email config file instead of using the API/mailgun module
9-Repeat the above 8 steps several times

Steps include the following which is in a reply from server support
"Hello,

Postfix installation is not supported on cPanel servers. The only supported Mail Transfer Agent is Exim. Changing the MTA isn't necessary since you intend to connect directly to Mailgun's own MTA via SMTP. The documentation you found is probably intended for a different situation.

Did you try using the settings I suggested based on your screenshot?
--
SMTP Host:
smtp.mailgun.org

SMTP Port Number:
587

SMTP User Name:
postmaster@drillingahead.com

SMTP Password:
Whatever password you've set for this user. You can reset the user's password by following the "Manage SMTP credentials" link after you log in to your Mailgun account.

SMTP Encryption:
I personally recommend enabling STARTTLS if this is available as an option, but "no encryption" should still work.
--

If this didn't work, did you try setting up Mailgun to allow mail to be sent by curtis@drillingahead.com?

I look forward to your reply.

Regards,
"

Anyways I cannot send ANY emails from my site to members...I cannot sende a simple test email to myself using the site software

I CAN send myself an email from this address if I use Yahoo mail and noit the JR/mailgun combo

mailgun stopped working

Design and Skin Customization

Thanks...2;30 am here and i am still trying to get Mailgun Module to work- had a VPS tech configure everything on the server ( says he has lots of customers that use mailgun so he seems familiar with the settings...but Ill be damned if i can get it to work...IO will most likely spend the rest of the night on it again until time to take the kids to school

mailgun stopped working

Design and Skin Customization

Im using Knownhost servers (VPS) tried sending an email to 15,000 members earlier...and they all started getting sent back

I got this message concerning increasing my emails per hour limit...and it sounds like they can just erase my data from their VPS if they dont like me emailing so i just cant risk it

"Hello,

"Maximum Hourly Email by Domain Relayed" is a cPanel account-level setting which can be adjusted in WHM at Home->Account Functions->Modify an Account.

The setting is currently 300. You are free to raise this higher, or I can do this for you, but please ensure that you're complying with our bulk email policies for VPS hosting:
--
All Bulk Emailing must be limited to send no more than 60 emails per minute.
Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
You retain evidence of the recipient's consent in a form that may be promptly produced on request, and you honor recipient's and KnownHost's requests to produce consent evidence within 72 hours of receipt of the request.
You have procedures in place that allow a recipient to easily revoke their consent - such as a link in the body of the e-mail, or instructions to reply with the word "Remove" in the subject line. Revocations of consent are honored within 72 hours, and you notify recipients that their revocation of their consent will be honored in 72 hours;
You must have a Privacy Policy posted for each domain associated with the mailing;
You have the means to track anonymous complaints;
You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipients e-mail address in the body of the message or in the "TO" line of the e-mail; and You otherwise comply with the CAN SPAM Act and other applicable law.
--
"

How To Modify jrEvent

Design and Skin Customization

I would like more details on sometime-it would be really useful if all the old events that were past were removed from the calendar