Forum Activity for @emdiamond

Doing updates and clearing cache Site crash

Installation and Configuration

Well, I was doing the latest updated to the mods. Went to clear cache now site broke. I seem to remember this happening before. Can not remember solution. I'm getting Old

Site MusicRush.com

Haven't had to come here in a while hope everyone is doing well..
updated by @emdiamond: 10/25/17 02:17:33PM

Admin Password Reset

Using Jamroom

Paul, I was going to try your suggestion below on how to reset the admin password. I did find my jr_jruser_item table but do not see a 'user_email' entry, Has it been moved?

"Do you have access to your database (cPanel/phpMyAdmin)? If so, look at the jr_jruser_item_key table and the first set of entries (`_item_id` = 1) is admin. Look for the `user_email` entry and edit that to a working email address, then use the 'Forgot Password' button.
--
Paul Asher - JR Developer and System Import Specialist"
updated by @emdiamond: 04/05/17 12:35:57PM

Latest Update 12/31/2016

Installation and Configuration

Brian,

WOW, I didn't expect a reply so soon on New years eve. Probably a good thing it is early.

I put the code in the .htaccess file but no change. I sent an email to the host provider to see if the dns is setup correctly,
I just thought it was odd that the problem did not show up till after the last update.
It was running fine before.

Happy New Year
updated by @emdiamond: 12/31/16 07:57:23AM

Latest Update 12/31/2016

Installation and Configuration

Just did the update today. Nova skin updated to 1.5.6. Just noticed home page now hangs up on follow blocks: Top Artists, Top Songs. They show a small icon and Loading... text

The Featured Artists, Featured Songs and Featured Videos tabs do the same thing. But when I cycle the 3 tabs the data loads.

Everything was running till this last update. I also cleared cache and ran integrity check a few times. No change

MusicRush.com

Any ideas?
updated by @emdiamond: 04/06/17 12:31:42AM

Google ads and twitter

Design and Skin Customization

Mike, Thanks this should help.

Yes the literal wraps are there.

The ctrl+u helps allot. The code is not showing so I think it must be a cache issue. I cleared the cache several times. Must be missing something.

I'm going to try your suggestion to see if I'm in the right .tpl file again.

Google ads and twitter

Design and Skin Customization

Mike, Thanks but I have inserted the code in all methods. That is, template editor, ftp, site builder. Still no show. Just plain strange.

Google ads and twitter

Design and Skin Customization

Yes, they were overwritten. However, I reinserted the code. It just won't show up anymore. I have been doing this for awhile. This is the first time the code stopped working. The only change was this last update. I also made sure the code was in all previous versions.

I have tried clearing the cache several times. The code is in the same place in the updated as well as all previous versions.

Even cleared cache manually on server.

It's kind of weird. Not sure if it's a caching issue, but the same code that it in the same location in the index.tpl file stopped working.

Google ads and twitter

Design and Skin Customization

I just upgraded my system core and modules to the latest versions. All updated.
I am using the Elastic theme 1.4.0 for the main site.

I have code installed in the index.tpl for google adsense and a twitter feed.
It has been working fine for months up untill this update.

The google adsense banners and twitter feed stopped showing on my main page.
I cleared all cache several times.

Any ideas? Has the location for my code changed.
It used to be working in the /home/musicrus/musicrush.com/skins/jrElastic-release-1.4.0/index.tpl
updated by @emdiamond: 04/30/17 06:24:22PM

Email Setup

Installation and Configuration

Found it. admin panel-Communication -email core - delivery settings

Email Setup

Installation and Configuration

I think I'm getting senile. Where do we setup the email so our site can send and receive.

Best regards
updated by @emdiamond: 12/29/16 12:47:56PM