Forum Activity for @douglas

douglas
@douglas
07/24/15 06:20:39AM
2,807 posts

'De-activate Member' has glitch.


Using Jamroom

After deactivating the member, try reseting your cache: ACP > System Tools > Reset Cache

That should remove the member/media from your lists.
douglas
@douglas
07/12/15 11:43:25AM
2,807 posts

HTML Tags Being Removed


Design and Skin Customization

derrickhand300:
I have added the following tags to Core>Quota Config
figure,figcaption,
but when added to the html editor they are stripped- how do I get them to stick?

I'm seeing the same and have a ticket open for the issue.

Thanks!
douglas
@douglas
07/12/15 11:02:03AM
2,807 posts

Create File for Download


Using Jamroom

Your Welcome! :)
douglas
@douglas
07/08/15 09:25:50AM
2,807 posts

Create File for Download


Using Jamroom

Login isn't working, can you double check that?
douglas
@douglas
07/07/15 03:48:07PM
2,807 posts

Create File for Download


Using Jamroom

Can you send your URL and admin login info to support[at]jamroom[dot]net so we can take a look?

Thanks!
douglas
@douglas
07/07/15 11:43:38AM
2,807 posts

Create File for Download


Using Jamroom

Are you using the latest jrFile module version 1.0.9?
douglas
@douglas
07/07/15 09:19:15AM
2,807 posts

Create File for Download


Using Jamroom

Make sure that you have added the allowed types to the correct quota, if you do not check the apply to all quotas check box, then it only applies the file types to one quota.

I just checked this on my dev site and I'm not seeing any issues.
douglas
@douglas
07/07/15 08:53:06AM
2,807 posts

Error: Offsite media downloads are blocked


Installation and Configuration

Is your ACP > Media > Audio Support > Global Config > Block File Downloads check box checked?
douglas
@douglas
07/06/15 12:49:28PM
2,807 posts

jrGenosis Skin broke everything


Genosis

It looks like it is working now, I've activated the Genosis modules and changed the skin to the Genosis skin and I'm not seeing an issue. Note that the site will be empty until you get the first tree setup. Just follow the "Tips" by clicking the "Continue" button on the Tip Popup.
douglas
@douglas
07/06/15 06:46:07AM
2,807 posts

jrGenosis Skin broke everything


Genosis

If you can send us your admin login and FTP access we can take a look at it for you.

Send it to support[at]jamroom[dot]net.
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