Forum Activity for @douglas

Images Needing Approval

Installation and Configuration

This should already be fixed, are you still seeing an issue?

Editor Error in Custom Module

Jamroom Developers


Not that I'm aware of.

You might check that the format that is being stripped is allowed in the "Allowed HTML" field in your jrCore quota config section.

Hope this helps!

Adding myCustomModule to Search Results

Jamroom Developers

You might try the "Rebuild Indexes" in the Search modules Tool section.

Hope this helps!

minor "launch fullscreen' issue

Using Jamroom

Yep, I see this too and have opened a ticket for it.

Thanks!

"New Like" Notification

Using Jamroom

It is called Item Liked and is in account settings > notifications

Hope this helps!
updated by @douglas: 03/06/20 10:27:36AM

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

Can you send us admin login as well as the user having the issue so we can check it out?

Thanks!

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

If you haven't already, and it sounds like you have not, you'll want to run the "Rebuild Profile Counts" tool in the Audio modules tool section.

Be sure to reset your cache after as well.

Hope this helps!

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

If you've enabled the beta channel in the Market Place tools section, then all you have to do is run the System Update tool, Integrity Check tool and reset caches.

Hope this helps!

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

Hey Todd,

You can upgrade to the beta version and get the fix now, otherwise, it will be released when the 6.5.0 jrCore is released.

I've been running the beta version on my live site, as well as a couple of dev sites, and I'm not seeing any issues with it.

Hope this helps!

users still not getting download

Using Jamroom

Scratch that, I see you do have some audio tracks set to 1.00 but they have not been purchased from what I can see.

Do you know the date of purchase?

Can you tell use the user that made the purchase?

And what exactly was purchased?

Thanks!
updated by @douglas: 02/27/20 02:47:02PM