New Issue With Video
Installation and Configuration
I put the XXXXX in your ftp details as this is a public forum.
I have logged in and downloaded you video. Then uploaded it to my server. It does upload and play fine, so the only difference is the server and the connection to the server.
I can eliminate the upload as an issue by trying to upload it to your site from here. It shouldn't make a difference. Where is your site? I can try uploading from here to there and see if that makes it play.
(or rules out upload connection issues as part of the cause.)