Forum Activity for @michael

member avatars in group discussions fuzzy

Using Jamroom

by itself would give you a huge 1280px image.
would set the box that contains the image to 48px
would set the height that contains the image to 48px

normally you wouldnt put a 1280 image inside a 48px box because its a waste of bandwidth. You can, it just slows the page load down.

The reverse is also true, if you put an image which is actually 24 and set the box to 48px what you get is an image that is blury but loads fast.

Video Poster Background Not Showing

Using Jamroom

the error is:

Admin users can always see everything.

member avatars in group discussions fuzzy

Using Jamroom

There are a couple of locations in that code that call the image display function. It looks like this:

Change that
to something else.

Any of these are valid:

Site Gone Down

Using Jamroom

next time you do the upgrade via the marketplace upgrade in this order:
* jrCore
* jrMarketplace

Then run the integrity check, then instead of using the UPDATE ALL ITEMS button, do them one at a time.

I suspect your server has gotten part way through and stopped.

you can also run the integrity check while not logged in to the ACP via this method:

Docs: "Somethings wrong what do I do: if you cannot get into the ACP"
https://www.jamroom.net/the-jamroom-network/documentation/troubleshooting/114/somethings-wrong-what-do-i-do#if-you-cannot-get-in-to-the-acp

Video Poster Background Not Showing

Using Jamroom

The page looks the same for me on both chrome and firefox. The URL to the image is this one:
https://wuji.zone/video/image/video_image/21/xxxlarge/image.jpg/crop=807:453.9375

updated by @michael: 01/08/19 06:09:22PM

Error 500 - No Access

Using Jamroom

Send me the site location along with the login details to login to the ACP if thats been created yet and I'll take a look.

If you've done any alterations to the skin then that could be a place to look if its not a 500 Server error.

if you've left any smarty tags open that could cause issues.

So the best bet would be to use all standard stuff to get it all working again then go from there to figure out the cause of the issue.

--edit--
send the info to support at jamroom dot net along with a link to this thread.
updated by @michael: 01/08/19 06:04:48PM

Site Gone Down

Using Jamroom

What errors exist in the error log?

Error 500 - No Access

Using Jamroom

not sure where it would be on your server. This is our guide to setting up a server:

https://www.jamroom.net/brian/documentation/contents

But if your server has cpanel the steps probably are not the same. Best place for server support is your hosting company, they'll have the most knowledge of your server.

is what someone with root access does from the command line of the terminal in your server, not something that goes into .htaccess.

Sorry this is such a hassle for you. if you have "softaculous" as a button in your cpanel, then it has jamroom in it and should be 1 click installation.

Error 500 - No Access

Using Jamroom

if the 500 error is saying "you dont have an index.php file" then the issue is mod_rewrite is not enabled.

Error 500 - No Access

Using Jamroom

500 error is an "Internal Server Error". somethings not configured correctly. The issue will be found in your servers error logs.