ProJam5 video page
Design and Skin Customization
I would expect it not to be a template issue. First place I would look is login as a different non-admin user and look at that page and see if the menu item shows up. If it doesn't then it could be that the menu item is not registering that the profile has any content.
If you're looking at that menu as an admin you will always see all modules active even if they dont have content. Same for the profile owner. Regular users will only see the menu item to click on IF there is content for them to view.
So if its showing for a different non-owner of that profile who is a regular user then that's something to note and it should be easier to track down the cause knowing that.