Install error
Genosis
files that begin with a . are often hidden, make sure you un-hide the files before uploading.
Forum Activity for @michael
Genosis
files that begin with a . are often hidden, make sure you un-hide the files before uploading.
Up to date document to guide me cloning my JR site1 into site2
Jamroom Hosting
You have a mailgun api key attached to your server. Do you need a separate mailgun account or would you like to use ours?
about 3 months ago mailgun changed their services and removed the free plan, up until then everyone needed to get an API key from them to send emails from jamroom hosting. After they started charging we setup a system to allow anyone on jamroom hosting to use our API key.
The simplest thing to do is get me to remove the key from your server, then delete your mail gun account.
If you would like me to remove the key, let me know.
You WILL need to re-setup any email aliases that you are using.
The ones you have setup are here:
https://www.jamroom.net/sk1/hosting/domain_aliases/428/id=1593
Otherwise check your mailgun account and see if there are any error messages there, probably they just want you to pay money. Its about $30 a month to have aliases setup through mailgun now.
Charts acting strange after 6.5 Upgrade
Using Jamroom
That tells me nothing, its just output. Where you need to look is jr_jrcharts_history table and make sure that every date has an entry. They won't have. That's the cause of your issue. Your site is for some reason not recording data every day.
Thats the issue that needs fixing, but since its not happening for everyone, just some, its hard to identify.
My test email failed - how can I find the source of this problem?
Using Jamroom
Can you delete your mailgun account, or delete all the sites from your mailgun account please. Could be that having the same domain registered at 2 mailgun accounts causes issues.
Charts acting strange after 6.5 Upgrade
Using Jamroom
All things point to jr_jrcharts_history. If there is no data for a date, then all days get used.
The data should be being recorded if even 1 visitor happens to the site, even if its a search engine bot, just something to kick off the daily_maintenance function.
Up to date document to guide me cloning my JR site1 into site2
Jamroom Hosting
I'll get that fixed. When you cant access the ACP you can still run an integrity check by renaming repair.php.html to repair.php.
I forgot to rename it back. It will be fixed in 5 min.
--edit--
should be gone now.
updated by @michael: 07/04/20 06:14:04PM
Watermark uploaded & setup but not playing on the site
Design and Skin Customization
nope, couldn't be caused by that. Its something I've never seen before, the connection credentials to access the site changed. The only way that makes sense to me is FTP adjustment of the config.php file. In order to fix it I needed to use root credentials to access the database and give it back the password that was set for your account. Mystery.
Its working now.
Watermark uploaded & setup but not playing on the site
Design and Skin Customization
Site is back online now. This looks like the config.php file was changed to use the wrong database and password. Seams unrelated to watermark module.
Watermark uploaded & setup but not playing on the site
Design and Skin Customization
did you make any changes to config.php?
My test email failed - how can I find the source of this problem?
Using Jamroom
Your server has been changed over to our mailgun account. See if its all working for you now.
