Notification problem
Using Jamroom
Could be this that your seeing:
* when a user is watching the group discussion they will be notified when a new post is added to the discussion. They will only be sent
one notification.
So if there is a hot discussion that
tom is watching
*
tom writes a post on the discussion, then closes the browser
*
bill writes a reply
*
greg writes a reply
*
sally writes a reply
*
dave writes a reply
tom will only get ONE email saying there are more replies to the post.
If
tom goes and reads the discussion that one limit is reset to zero, so if he goes away again and there are more replies, he will receive another email.
The possible situation at a guess:
* an email was sent out to your users, but they didn't click on it or visit the discussion, a few days later they do visit the discussion again and find that there have been comments every day for the last 5 days. They check their email for the last 4 days and see no notifications and think "the system is not sending me emails even though I am watching."
--edit--
I'll add this to the message that gets sent out:
Quote:There may also be other replies, but you will not receive any more notifications until you visit the discussion again.
updated by @michael: 08/13/15 08:32:02PM