JAMROOM
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@derrickhand300
• 10 years ago
How do i use the Premium support I purchased? I would like to write without everyone else seeing what I have written-Thanks
If you click on the "Support" option in the upper right, in the drop down menu of choices you will see a "Support Tickets" link - click there to enter the support ticket section. Click on "Create New Ticket" to open a new ticket.
Hope this helps!
Ok- so the PRIORITY TICKET link in the ACP does not work?
Thanks
Click the Support option at the top of this page, then Support Tickets, then Create New Ticket.
From within the Support Center module on YOUR site it should work - just make sure you are logged in to Jamroom.net here in the same browser.
Hope this helps!