Forum Activity for @brian

brian
@brian
04/18/16 10:08:23AM
10,149 posts

New Hosting features and plans - "Jamroom Premium"


Announcements

Make sure and check out our new announcement about upgrading to Jamroom Premium for a special price:

https://www.jamroom.net/the-jamroom-network/forum/announcements/39532/jamroom-premium-upgrade-special

Thanks!
brian
@brian
04/18/16 10:07:16AM
10,149 posts

Jamroom Premium Upgrade special


Announcements

After our recent Jamroom Premium announcement, we have received a lot of emails about existing Jamroom 5 customers upgrading to Jamroom Premium and if there were any "upgrade specials" we would be running for users who had previously purchases Jamroom premium items.

Today we're excited to announce that we have a new Premium Upgrade Special for existing Jamroom 5 users who have purchased at least one Jamroom premium module or skin.

Visit this page to see if your account is eligible (you must be logged in):

https://www.jamroom.net/networklicense/premium_upgrade_special

The Premium Upgrade Special allows you to upgrade to Jamroom Premium for only $199 ($100 off the regular price) PLUS you will receive further discounts depending on how much you have already spent on Jamroom 5 premium modules and skins. Note that this only includes modules and skins developed by us (The Jamroom Network) and does NOT include previous purchases of 3rd party modules or skins.

This is a LIMITED TIME special - we're only going to run this through May 31st - after that it will be gone, so upgrade now before it is over.

If anyone has any questions, please let us know and we can help.

Thanks!
updated by @brian: 09/04/16 02:14:03PM
brian
@brian
04/17/16 06:35:10PM
10,149 posts

Problems When Updating The Aparna Module


Using Jamroom

Aparna is just a module "template" - it does not in any way control the editor, and is no longer even involved with a module you created using Aparna, so Aparna is not the issue.

The TinyMCE editor is controlled by the "form_editor.tpl" file found in the Core -> Templates area.

Let me know if that helps.
brian
@brian
04/17/16 06:28:57PM
10,149 posts

Email Timeout


Jamroom Developers

30 seconds is a REALLY long timeout - that means it is taking 30 seconds for the remote server to even respond to the request, which means it is either very overloaded, or the network between your JR server and the mail server is very congested. I would think you may run into other email delivery issues with it being that slow, but at least it's connecting for you now.
brian
@brian
04/17/16 06:27:26PM
10,149 posts

Videos Uploaded Problems And Other Problems


Using Jamroom

I have refunded your purchases and moved you back to the free member quota.

Thanks!
brian
@brian
04/11/16 04:18:15PM
10,149 posts

Email Timeout


Jamroom Developers

The "connection timeout" issue means the remote end did not respond in time - usually this is due to throttling, or some sort of rate limiting on the remote end. If you see this frequently, I would recommend setting the Email Core -> Max Send Rate to something low (say 5) so you don't get limited by the remote end.

Hope this helps!
brian
@brian
04/11/16 04:16:34PM
10,149 posts

videos not converting after 24 hours


Installation and Configuration

soaringeagle:
no.. router.php uses more cpu then i think it should but still cpu use is not that high at all
memory use is pretty low
you might have my root access if you want to see for yourself

Remember - almost every request to Jamroom goes through router.php, so you will likely see that as the top JR script.

If you are running nginx and php-fpm, double check your conf files and make sure nothing would be restricting CPU usage or timing things out. I see no problems here, so it is something specific to your server. Try a separate JR install if you can and see if it works there.

Unfortunately we can't offer any direct server support outside of JR hosting - sorry!
brian
@brian
04/11/16 04:12:46PM
10,149 posts

List_Module


Jamroom Developers

you can try it like:

{$_widget['widget_data']['list_module']}

The bracket syntax works in Smarty.
brian
@brian
04/11/16 04:07:32PM
10,149 posts

videos not converting after 24 hours


Installation and Configuration

soaringeagle:
modules/jrCore/tools/ffmpeg is executable by web user

Then it should work - I don't see any problems with it on this end. Could there be something running on your server that could make it run really slow?
brian
@brian
04/11/16 04:01:06PM
10,149 posts

videos not converting after 24 hours


Installation and Configuration

No problems converting here:

[system] converted 1/7/video_file from mp4 in 63.4 seconds

Are you using the ffmpeg that comes with JR or a different ffmpeg binary?
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