Forum Activity for @brian

brian
@brian
02/05/17 10:31:55AM
10,167 posts

Tracker Allowed File Types typo


Using Jamroom

Thanks Steve - will fix this.
brian
@brian
02/05/17 10:30:10AM
10,167 posts

why is there 2 jamroomnetworks to choose from in system update?


Design and Skin Customization

You have 2 entries for jamroom.net in your Marketplace -> Tools -> Marketplace Systems section. You need to remove one of them and ensure the other is using the correct credentials for your account here on Jamroom.net.
brian
@brian
02/05/17 10:28:44AM
10,167 posts

Stream pay log error


Design and Skin Customization

duke:@brian i am still getting the same log error 3.2E-5 i have set the figure to 1 and still got this error

Yeah doesn't make any sense. What version of PHP are you using?
brian
@brian
02/05/17 10:28:11AM
10,167 posts

Audio Pro - Slow Audio Load on iPhone


Using Jamroom

Dazed:Brian - Were you able to look at this one at all?

Thanks

Sorry about not following up here, but I only see this happening on your site, so it is something unique to your site. Have been very busy this week so have not looked at in depth.

Is there anything you can think of on your site that could be custom that is checking or doing something with streaming?
brian
@brian
02/05/17 10:26:36AM
10,167 posts

**Stream Pay malfunction**Urgent attention.


Design and Skin Customization

I'm not sure how that can happen - the credit isn't counted until the file is streamed, which is correct. There is no functionality in the Audio module to block streaming for non-logged in users - how are you doing that?
brian
@brian
02/01/17 12:31:06PM
10,167 posts

How do users delete profiles or accounts?


Using Jamroom

michael:Currently there is no option like "delete my account and all my stuff" that is user facing.

See what Paul posted :)
brian
@brian
02/01/17 12:30:01PM
10,167 posts

Support Ticket Enhancements


Suggestions

Support is already in place to allow users to close tickets - it's the "Can Close Tickets" option in the Quota Config.

We have that turned off here on jamroom.net - that way we can be sure a ticket is fully resolved before it is closed. You can set it up to suit your needs however you like on your site.

Let me know if that helps.
brian
@brian
02/01/17 12:27:59PM
10,167 posts

persistent deleted custom fields


Using Jamroom

I fixed this on your site - the "permanent" fix is in the next release of the Elastic 2 skin.

Thanks!
brian
@brian
01/31/17 10:09:48AM
10,167 posts

Profile Domains - Profile Skin - Bug


Using Jamroom

I use profile tweaks + custom domains and I am not aware of any issues - the skin shown isn't changed by or dependent on custom domains.
brian
@brian
01/31/17 10:08:45AM
10,167 posts

jrForum requires jrAction


Using Jamroom

This was a mistake and has been fixed in the latest Forum module - sorry about that!
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