Forum Activity for @brian

Archive and Purge

Jamroom Hosting

Note that we have sites that have more than twice as many comments as your site that are working well. What you have to do as you get bigger is start to reduce/refine the number of different ways you are presenting the data. A good example is moving to "simplepagebreak" instead of "pagebreak". Once you have thousands of pages it just doesn't make sense to have a jumper - no one is saying "I want to jump directly to page 1,267". The simple pager is much, much faster since it does not have to know exactly how many pages there are - it just adds prev/next page links.

I know on your site you are using the jrDiscussion module, which to be honest is always going to have more performance issues than our Forum module since it is a combining of 2 different datastores. However, the recent comment 2.0.0 update should have sped things up considerably for most "normal" views.

Any tool that we would make that archives comments would work correctly. Just note that I'm not sure why you would want to archive them instead of just deleting them, unless at some point you want to be able to browse through the old comments i the DB.

Audio Files not getting processed and player not loading.

Design and Skin Customization

If sox is not working correctly, your conversions are not going to work correctly. You need to be on hosting that supports all of the System Tools.

updating template to jrCore_item_detail_features doesn't display prior entered tags

Using Jamroom

Switching to the jrCore_item_detail_features function would not impact the tags that show. Do you have A LOT of tags? There is a limit in the tags, so if you have a lot of tags for an item only the most popular X will show (I think it is 50).

Group members unable to access Group Discussions intermittently

Using Jamroom

This should be fixed now - root cause was the worker process in the comment module that needed to add some new compound keys to the comment items was exiting early since your site has 1 million+ comments.

Stream Pay with PayPal

Using Jamroom

It's in the stable channel and will show up in your marketplace:

https://www.jamroom.net/the-jamroom-network/networkmarket/245/stream-pay

Archive and Purge

Jamroom Hosting

We have tools for deleting items, but not archiving items. For comments you could just export an SQL dump of the item and item_key tables as your archive - I think that would work.

Are you wanting to do it for performance reasons?

Thanks!

Audio Files not getting processed and player not loading.

Design and Skin Customization

Sounds like the conversion workers are stuck - run an integrity check with "repair modules" checked - that should fix it up. This can happen if there's a conversion in process and the worker process "bombs out" due to a server or web server restart. The next core release has an update to the hourly maintenance check to watch for this and should be able to automatically fix it, but for now the integrity check should help.

Install from version 4 backup and then upgrade to newest version

Installation and Configuration


If you have a total backup, then there should be no problem. First we just need to find hosting for you that is on PHP 5.2 or older, get JR4 installed, then "import" to a brand new JR6 install running on PHP7+

If you'd like us to assist with this let us know

Thanks!

Changing a hosted domain to a previously used hosted domain

Jamroom Hosting

You should be all fixed up now - let me know if you see any issues.

Thanks!

Changing a hosted domain to a previously used hosted domain

Jamroom Hosting

Hi Steve - I'm checking this out - I see the error coming in to our Activity Log. It's trying to remove it and restart Apache so the new config takes effect, but there's a separate check for the Profile Domain module (looking in data/media/0/0 for the apache conf file) and that's failing - I'll get this fixed up for you and let you know.