Forum Activity for @brian

brian
@brian
12/02/16 01:32:03PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

I've not done anything on your site - I've been working on tickets all morning and have not had time to even come onto the forum.

There's no need to manually create a session. The repair.php script was designed to work without being logged in.

Did you get your PHP set so scripts can use ini_set()?
brian
@brian
12/01/16 03:01:53PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

unfortunately I am out for the day, but if you uncomment the php_ini() entries in the repair.php script, you will see that the script no longer works and returns a 500 error, so you'll need to fix that up - once that works then you can run the repair.php script.
brian
@brian
12/01/16 02:24:27PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

OK it turns out ini_set() is not allowed in the script, which is going to cause issues. You will want to modify your PHP php.ini file and make sure ini_set is allowed to be used by scripts.

I have the repair running right now, but it will time out since I am not able to set the time limit in the script.
brian
@brian
12/01/16 02:12:24PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

Not working here for me:

Quote:The www.dreadlockssite.com page isn’t working

www.dreadlockssite.com is currently unable to handle this request.
HTTP ERROR 500
brian
@brian
12/01/16 02:09:39PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

Found the log for your domain and it is more of the same:

2016-12-01 16:57:13.969 [INFO] [46.229.168.65:13004] Abort request processing by PID:168959, kill: 1, begin time: 3, sent time: 3, req processed: 0
2016-12-01 16:58:20.840 [INFO] [46.229.168.74:54464] Abort request processing by PID:169552, kill: 1, begin time: 4, sent time: 4, req processed: 2
2016-12-01 16:59:54.741 [INFO] [54.209.99.188:34627] Abort request processing by PID:170385, kill: 1, begin time: 0, sent time: 0, req processed: 0
2016-12-01 17:00:39.671 [INFO] [54.172.222.110:55071] Abort request processing by PID:170839, kill: 1, begin time: 0, sent time: 0, req processed: 0
2016-12-01 17:05:10.997 [INFO] [54.172.222.110:36131] Abort request processing by PID:173259, kill: 1, begin time: 0, sent time: 0, req processed: 0
2016-12-01 17:06:44.872 [INFO] [46.229.168.70:59102] Abort request processing by PID:174044, kill: 1, begin time: 6, sent time: 6, req processed: 0

Looks like the web server isn't working properly.
brian
@brian
12/01/16 02:02:44PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

I can't even get the repair.php script to load - always get a 500 (server) error:

Quote:2016-12-01 16:57:14.003 [STDERR] Child process with pid: 168959 was killed by signal: 15, core dump: 0

I'm not sure if that is even from the right log, as I'm not sure how your server is setup for vhost logging.

Unfortunately until the server is working correctly I can't help with the JR stuff. So you'll want to fix it up so repair.php can be loaded and then I can try again.

Thanks!
brian
@brian
12/01/16 01:47:17PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

This is a bit frustrating. This post is at 57+ responses, and the TWO support tickets had dozens of responses. This is way too much back and forth for something this simple, and has occupied quite a bit of my time.

I have access to your site. The port is fine.

I need root access or I cannot help you.
brian
@brian
12/01/16 01:41:52PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

Your email is not working. I've sent several emails sent then, all showing delivered.

I cannot do anything on your site without root access.
brian
@brian
12/01/16 01:28:53PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

Check your email client or setup - our system is delivering it to you:

12/01/16 01:27 PM	Delivered: support [at] jamroom.net -> soaringeagle [at] mail2.dreadlockssite.com 'RE: Your Priority Support request for Jamroom'

updated by @brian: 12/01/16 01:29:22PM
brian
@brian
12/01/16 01:24:03PM
10,166 posts

emergency core update disabled site nothings redirecting right
Installation and Configuration

I've responded to the ticket you sent in. Is that email no longer working for you?
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