Forum Activity for @brian

brian
@brian
07/10/15 12:55:04PM
10,167 posts

Cpanel.tpl
Design and Skin Customization

CentricBeats:Thats amazing before i started this thread i wasnt a hosting costumer.

I deactivated my hosting account at the end of last month.

I changed my hosting back to Arvixe, which is a better fit for me.

It would be even more amazing if you cant see that on your end.

For some reason there is no subscription for me to cancel.
I deactivated my jrhosting yet looking at my pay pal account i see 2 attempts for payment on my pay pal account.

I will call paypal to understand to situation better.
I upheld my obligation and if im not mistaken there was a few days left on my monthly plan.
I didnt anticipate that i was not going to be able to get back into my account after i downgraded.

Now all of a sudden my hosting is active. I have not and will not update the modules that you dont get with a free account.

I havent used your hosting since june and dont plan to use your hosting so who ever activated it back can simply deactivate it back.


But i would love a answer to the post.

Ahh - something got messed up here then. Did you contact us to cancel your hosting? Our hosting subscriptions do NOT go through PayPal, so the only way to cancel it is to DELETE your server (which is still running).

If you did contact us to cancel, something got messed up somewhere, so sorry for that. I will go ahead and delete the server.

Thanks!
brian
@brian
07/09/15 03:37:52PM
10,167 posts

Cpanel.tpl
Design and Skin Customization

You're a hosting customer, so you should be able to go to tickets here:

https://www.jamroom.net/ticket/browse/open

I've sent 2 emails to your email address on your user account, but have not heard back - please check your email. Alternately, please open a ticket so we can follow up.

Thanks!
brian
@brian
07/09/15 03:18:05PM
10,167 posts

Profile ID Numbers
Genosis

See Paul's response here:

https://www.jamroom.net/the-jamroom-network/forum/new_posts/31281/profile-id-numbers

and that should hopefully clear it up.

Thanks!
brian
@brian
07/09/15 03:15:54PM
10,167 posts

Moving Profiles to a Different Tree
Genosis

lisa:Hello! There are some profiles I would like to move to another tree. I open up their profile and make sure the check box for ancestors is checked, and then click the tree to move them to. Does their profile still remain on the original tree at all?

No - the profile and all the ancestors are moved to the other tree.

Quote:I am also finding that some profiles simply refuse to move to another tree. Any suggestions? Thanks! Lisa

I've not seen that before, but my guess is something is silently failing - check the PHP Error Logs in your Activity Logs section and see if you see any issues there.

Hope this helps!
brian
@brian
07/09/15 03:14:45PM
10,167 posts

HTML Tags Being Removed
Design and Skin Customization

Are you entering them in the "HTML" view of the editor?
brian
@brian
07/09/15 03:14:06PM
10,167 posts

Cron server error
Using Jamroom

So the "cron worker" runs on the cron server - it's basically the process that does the "pinging" of the remote server. It can take up to 60 seconds for the cron worker to settle in to it's routine, but that's about the max of it. I've never seen it not work - the only thing I can think of is that the server is overloaded and Apache is killing processes (which includes the cron worker).
brian
@brian
07/09/15 03:12:30PM
10,167 posts

Cpanel.tpl
Design and Skin Customization

Please contact us ASAP at support [at] jamroom [dot] net - we have been trying to reach by your email on your user account, but have had no reply - if you can make sure your email is correct that would be great.

Thanks!
brian
@brian
07/06/15 03:02:56PM
10,167 posts

abuse button
Suggestions

Create your button and then link to a Custom Form:

https://www.jamroom.net/the-jamroom-network/networkmarket/88/simple-custom-forms

Should work great :)

Hope this helps!
brian
@brian
07/06/15 03:01:34PM
10,167 posts

Issues with Image Gallery
Genosis

aedross:Thanks Brian, its working. I must have been doing something wrong. Appreciate all the help.

No problem - let us know if you see any issues with it in the future.

Thanks!
brian
@brian
07/06/15 02:43:04PM
10,167 posts

Aparna Suggestions
Suggestions

gary.moncrieff:Hey Guys

To my display I discovered these arent setup with support for search out of the box, for the purpose of one module on my site in the end I cloned the blog module and added things to that.

If possibe it would be great to have those hooks in place from the outset, but if not how about another lesson in the Udemy development course and how to enable Search for Aparna modules?

You can add any fields you want for any DS module to the "additional search fields" search -> global config textarea. So just add the DS keys you want to be searched in your Aparna module to that list.

Hope this helps!
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