Forum Activity for @brian

brian
@brian
08/23/18 02:27:15PM
10,165 posts

Issue With PayPal Address In Profile
Jamroom Developers

The PayPal email address is stored as part of the profile info, so won't be removed. Make sure you do not have BOTH Payment Support and PayPal Buy It Now enabled on the same quota - otherwise it won't work.
brian
@brian
08/23/18 02:26:04PM
10,165 posts

Cant Login to Admin Account
Using Jamroom

I followed up on your support ticket, so let us know if that works for you.

Thanks!
brian
@brian
08/20/18 09:06:13AM
10,165 posts

Stream Pay Question
Jamroom Developers

Looking at this it looks like we will have to make some changes in the module in order for it to work with the new Payments module. The new payments module uses a centralized "register" for profile payouts, wheres this module is incrementing a profile's profile_balance field. We will need to come up with a tool that transfers a profile's balance into the register so it can be paid out.

I'll check it out.
brian
@brian
08/20/18 09:03:10AM
10,165 posts

I think I been hacked
Installation and Configuration

emdiamond:This is odd as well, Went to change my password in the Admin panel and get this Message:
"The email address you entered is already being used by another account"
The email is correct but the System won't let me change password because of this.

This means there is already another account in the system using the email address you are trying to change to.
brian
@brian
08/20/18 09:02:20AM
10,165 posts

creating an unlisted admin Page
Using Jamroom

Based on what you're looking for, why not just use a template?
brian
@brian
08/13/18 07:58:53AM
10,165 posts

Members of a Group no longer visible after recent updates
Using Jamroom

Reload the Groups module from the Marketplace -> Tools -> Reload modules and skins - there was an error in the module update for a short time after release, but it is fixed now.

Let me know if that helps.
brian
@brian
08/12/18 09:16:43AM
10,165 posts

Query Error: Truncated incorrect DOUBLE value: ''
Installation and Configuration

I removed your post as t had personal information in it - please send this as a support ticket and we can check it out.

Thanks!
brian
@brian
08/12/18 09:10:36AM
10,165 posts

OneAll Sign-Ups Using Facebook - No Names or Emails
Using Jamroom

My guess here is that the name value is actually EMPTY, and since the module requires a user name it generates a random set of digits to use. It checks for 6 different possible values, so if you are getting this it means not only did we not get a username but we also did not get an email address:

                    if (isset($_us['preferredUsername']) && strlen($_us['preferredUsername']) > 0) {
                        $user_name = $_us['preferredUsername'];
                    }
                    elseif (isset($_us['displayName']) && strlen($_us['displayName']) > 0) {
                        $user_name = $_us['displayName'];
                    }
                    elseif (isset($_us['name']['formatted']) && strlen($_us['name']['formatted']) > 0) {
                        $user_name = $_us['name']['formatted'];
                    }
                    elseif (isset($_us['profileUrl']) && strlen($_us['profileUrl']) > 0) {
                        $utmp      = explode('/', $_us['profileUrl']);
                        $user_name = end($utmp);
                    }
                    elseif (isset($_us['accounts'][0]['username']) && strlen($_us['accounts'][0]['username']) > 0) {
                        $user_name = $_us['accounts'][0]['username'];
                    }
                    elseif (strpos($email, '@')) {
                        list($user_name,) = explode('@', $email);
                    }
                    else {
                        // Hopefully we never get here
                        $user_name = mt_rand(11111, 99999);
                    }

See the "hopefully we never get here" part.
brian
@brian
08/12/18 08:11:21AM
10,165 posts

Query Error: Truncated incorrect DOUBLE value: ''
Installation and Configuration

There's no issue with that query - there has to be more to the query than just that OR you've not posted the right query. Can you post the entire debug log entry?

Thanks!
brian
@brian
08/11/18 08:41:21AM
10,165 posts

auto-follow a discussion when you've posted to it
Using Jamroom

lornawebber:Just as an aside - it would be nice if we auto-followed a support ticket when responding to one. It seems to default to 'not following' and I often forget to click the 'follow' circle.

Admin users are automatically notified of new updates on Support Tickets. The only way you are not notified is incoming "Email Inquires" tickets that are from users that are in a quota that is not setup with "priority inbox", and users that do not have an account on the system.

If you need EVERY ticket to a mailbox to notify you regardless of the user's quota settings, make sure the "High Priority Mailbox" option is checked in the Mailbox config (ACP -> Admin -> Support Tickets -> Mailboxes -> Modify).

You really should be able to set this up any way you want.

Hope this helps!
updated by @brian: 08/11/18 08:41:48AM
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