Forum Activity for @brian

brian
@brian
01/07/15 03:02:24PM
10,167 posts

Genosis Query


Genosis

Ceri Shaw:Just thought I should add....I cant get to it from the Bernard Thoams Shaw box. Magnifying glass link doesn't open anything :(

That's an AJAX request, and I have noticed issues with how your site loads - I would say 50% of the time I get an "server disconnected" notice when trying to load your site - something is up with your web server config (maybe a bad Apache process).
brian
@brian
01/07/15 02:59:30PM
10,167 posts

domain mapped to profile?


Installation and Configuration

soaringeagle:same results in ie (i hate ie with a passion)

Yeah it's not browser related. How is PHP being run on your server? Is it via mod_php or as a CGI? You can tell by going into System Check - paste here what it says for "Web Server".

Thanks!
brian
@brian
01/07/15 02:58:17PM
10,167 posts

Genosis Query


Genosis

Ceri Shaw:k..many thanks. I noticed the 'starting to load' phenomenon as well. Will send details later today ...only 3pm here. Will be with you for tomorrow morning.

OK cool - appreciate that.

Thanks!
brian
@brian
01/07/15 02:51:11PM
10,167 posts

domain mapped to profile?


Installation and Configuration

Yes it is a cookie issue, since Cookies do not work "across" domains, but the module accounts for this. We're not running it here on jamroom.net anymore, but for months we have proximacore.com and genosisfamily.com mapped to the Proxima and Genosis profiles and this was not an issue, so something else is at play here.
brian
@brian
01/07/15 02:49:24PM
10,167 posts

Genosis Query


Genosis

Yeah that's weird - I can see it "start" to display, then it goes away. That really shouldn't happen, and I am not sure why it is.

If you go here:

http://www.storyforgestudios.com/welsh-american-genealogy/gencore/pedigree#6

then click on the small magnifying glass in the Barnard Thomas Shaw box you will see Ceri Shaw - click on the name there and it works, so there's something in the initial "load" it does not like, since it works if you come to it this way.

I've not actually seen this before, so I would have to get access to your site so I could investigate it and see if I can spot the root cause. If you want to send me your site login and FTP into to support [at] jamroom [dot] net I can try to check it out tomorrow morning.

Hope this helps!
brian
@brian
01/07/15 02:35:18PM
10,167 posts

domain mapped to profile?


Installation and Configuration

I've just checked on our staging system, and you should not have to even put them in Allowed Domains - won't hurt, but is not required.
brian
@brian
01/07/15 02:32:32PM
10,167 posts

domain mapped to profile?


Installation and Configuration

Did you reset caches after you added the domains to the Allowed Domains? And you did NOT put "www" in front of the domains in the allowed domains?
brian
@brian
01/07/15 02:24:28PM
10,167 posts

domain mapped to profile?


Installation and Configuration

soaringeagle:hmm
thought it made sense
but i tried the domain i tried the domain with www i tried clearing (site) cAche not browser cache i tried ALLOW_ALL_DOMAINS
ok tried browser cache too still not working

You say you're "going to page 2" - can you clarify where you're going to page 2 at?
brian
@brian
01/07/15 02:19:52PM
10,167 posts

Genosis Query


Genosis

That's weird - it seems like your profile is no longer "attached" to the Ceri Shaw tree. Try this - modify your Ceri Shaw profile by clicking on the small gear in where your name is, then click on the "Move To Another Tree" button in the header - see if you can "move it" to the Ceri Shaw tree.

Hope this helps!
brian
@brian
01/07/15 02:15:43PM
10,167 posts

Ningja skin update


Installation and Configuration

thechocolatelife:@Brian -

I did that - needed to to get to the Image Galleries update Paul has been working on. The only thing I haven't done is update to the 1.0.12 skin as we have not - yet - resolved what's going on with my cloned skin.

OK - I know Paul is looking at it, so he'll get me involved if he feels it is something I need to check out.

Thanks!
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