Forum Activity for @brian

Support Tickets - Email Inquiries

Using Jamroom

When you get an email into "Internet Inquiries" it does not notify anyone, so that should not be an issue.

Make sure you have enabled spam detection in your Mailgun settings - make sure it is just deleted.

Adding support for additional emails to the support ticket module could be quite a bit of work, so there's no plans for that right now.

Hope this helps!

Issue with message appearing in ProJam5 in videos

Using Jamroom

Check in the skins/SkinName/img directory for the "chart_direction" images - i.e.

up.png
down.png
same.png

Hope this helps!

Need examples of modules/skins in marketing.

Suggestions


Thanks Melih!

Just an FYI - looks like your profile here on Jamroom.net is set to "private" so only we can see your posts - you might want to make your profile public so others can see your posts.

thanks!

New - Support Tickets Module

Announcements

For your first part, I think you're using "admin" accounts in a way they are not really setup for - i.e. "I want these users to be admins but I want to control what they can/cannot do" - the idea of an admin account is that they basically function as a master admin but just can't mess with ACP stuff. So I'm just not sure how to make that work for you in an easy way other than turn the notifications off (which you can do right now). Notifications default to email, which we want otherwise most of our users will wonder why email is NOT working for them after they have enabled a module and are trying out a new feature.

The second part I will take down as a feature suggestion, although making it part of the quota also runs counter to the idea of the admin user being aware of what's happening on the system, but I will see if there's a way to get the desired effect.

Thanks!

Support Tickets - Email Inquiries

Using Jamroom


Email Inquiries in the Support Ticket module are emails sent to your "support" address that are from email addresses that do not have an account on your system.

Like anything email related you will see spam there.

Hope this helps!

JR PJ - Comments Sort

Using Jamroom

I will test this more in depth the coming week and make sure we don't have a problem with the underlying sort functionality - thanks for letting me know.

future feature request ninglike (but better) chat module

Installation and Configuration


Paul and I are testing the latest release of this right now - this will be released shortly, so not much longer.

Hope this helps!
updated by @brian: 12/29/14 09:23:54AM

Migrating From Ning - Can Large Sites Successfully Migrate?

Installation and Configuration

Just want to add again that for a site your size I'd recommend going with a VPS provider like Linode:

https://www.linode.com/pricing

the 4GIG Linode should run your site REALLY well (much faster than AWS). The problem with EC2/EBS is that they are VERY slow for what you actually get. EBS is slow (unless you pay for the dedicated IOPS) and JR will utilize the file system quite a bit.

I've used Linode for years - they're new VPS servers are super powerful and the SSD disk you get is super fast (1Gbps) - Jamroom runs awesome on it.

Hope this helps!

Email change validation

Jamroom Developers

I actually have this on my todo list of "Security" related features that will eventually be added to the user module (the other thing I want to add is sending the user an email when they log in on a new device).

Code Question 3

Using Jamroom

The reason they called ECMAScript (it's real name) "Javascript" is that Netscape back in 1996 wanted to capitalize on the growing popularity of Java, so they called it Javascript - it has NOTHING in common with Java other than they are both programming languages.