Forum Activity for @brian

Recent updates will not install

Installation and Configuration

This should be fixed now - we just moved to a new server and I had to fix the permissions on a couple directories - please try again and let me know if that works now.

Hope this helps!
updated by @brian: 12/29/14 09:23:54AM

JR Embed and Iframe control

Using Jamroom

Thanks Michael!

How do you get a hold of customer service?

Using Jamroom


We're a small team here, and currently we have 2 different support options:

1) free - our "free" support level is here in our Support Forum. We try to be quick to help, and there's a good community of JR users here who also jump in and help out.

2) paid - we offer a monthly "VIP Premium Support" option ($29 per month - at the link Michael just posted) where you get priority ticket access - one of our team members will personally assist. This option is great for users that don't want to post to a public forum or need more one-on-one assistance than they can get here in the forum.

Hope this helps!

Moving to new server Tomorrow morning (Nov 25th)

Announcements

Move to new server is complete - if you see this post it means your DNS has updated and you are on our new server

Please let us know if you spot any issues.

Thanks!

Need for a Search within specific features (& Profiles/member List issues)

Installation and Configuration

Turns out there is also a low-level caching issue affecting this in the core {jrCore_list} template function - I have a fix in for it and will get a new core release out tomorrow that will fix this up.

Thanks!
updated by @brian: 12/29/14 09:23:54AM

Need for a Search within specific features (& Profiles/member List issues)

Installation and Configuration

There's a bug in the skin that I can see - fixing it up and will have an update out.

Thanks!
updated by @brian: 12/29/14 09:23:54AM

JR Embed and Iframe control

Using Jamroom

Just tested here embedding a YouTube video to my timeline and it all worked, so it's possibly something with the actual iframe code you are using.

JR Embed and Iframe control

Using Jamroom

Can you post the actual iframe code you are trying to embed so I can check it here? Put it inside [ code ] tags or it's not going to come through - i.e.:

[ code ]
your code here
[ /code ]

WITHOUT spaces around the word "code" (no spaces in the tags at all)

Thanks!

Need for a Search within specific features (& Profiles/member List issues)

Installation and Configuration


Something's weird - I still have the login for your site, so let me know if it is OK to check it on your system.

Thanks!
updated by @brian: 12/29/14 09:23:54AM

Sorting Migrants into Quotas...

Installation and Configuration

I'm not sure what you mean by "the subtitle for that category on the profile form" - are you talking about a specific form field elements on the profile settings form?

Thanks!
updated by @brian: 12/29/14 09:23:54AM