Forum Activity for @brian

brian
@brian
10/24/14 08:18:54AM
10,169 posts

JrComments Request


Suggestions

gary.moncrieff:But clicking on the jr homepage fb wall link directs me to the jamroom.net homepage.

That sounds like a bug - I will check it out. Here's how it is supposed to work:

- if the timeline entry is an action (comment, rating, whatever) on an ITEM, then the link from the timeline should be a link to that item's detail page.

- if the timeline entry is a status update, then the link is the detail page for that specific timeline entry where users can comment on that specific entry.

So it sounds like something is being overlooked in the first case here and I will check that out.

Thanks!
brian
@brian
10/23/14 02:11:06PM
10,169 posts

JrComments Request


Suggestions

Yeah this is probably doable - it would just need an additional key to save what comment the comment was "in response" to. Definitely can add it to the to-do list as an option.

Thanks!
brian
@brian
10/23/14 10:59:16AM
10,169 posts

Gedcom Didn't Sync


Genosis

lisa:I exported the Benson gedcom and meant to upload it to the main tree. I accidentally uploaded it back to the Benson tree. I had checked "sync profiles" but it still made duplicates of everyone. Any suggestions? ~ Lisa

Hmm - that really should not have happened - I will see if I can replicate that here.

For now, there's really only 2 ways to handle it:

- manually remove the duplicates
- delete the tree, create the tree, then re-import

I will let you know if I can spot the issue here.

Hope this helps!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:56:49AM
10,169 posts

Media Export


Genosis

lisa:Got it! I knew a .gedcom was only text so I was trying to figure out how to work with the pictures. So, if I export from the Benson family, and I want to upload that same .gedcom to the main tree I upload the .gedcom first and then the pictures? Thanks!

Actually you would:

1) Export the Benson GEDCOM
2) Upload any media files from the Benson tree to the Media Archive
3) Import the Benson GEDCOM to the main tree

Note that I'm going to be adding the ability for you to "copy" (not merge) an existing tree into another tree - I've got other work that's ahead of it in my queue, but in the next couple weeks I should be able to develop that, and that would make it much easier for you.

Hope this helps!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:54:45AM
10,169 posts

Research Tab Question


Genosis

lisa:It helps! I just didn't know what the other person would see is all. ;-) Thanks!

No problem - I actually use the research drop down all the time - it's pretty good for running quick searches on Ancestry and FamilySearch, as well as having a quick search into the census's.
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:37:38AM
10,169 posts

Media Export


Genosis

lisa:Hello!

I am asking questions as things come up. :-) If I am exporting to a gedcom a family tree that has pictures, how do I get the pictures to go with the gedcom? How do I upload them with the gedcom? I see the box "import media archive" but when I click on it it opens up to select files on my hard-drive. I have never really worked with gedcoms before to know what to do with the pictures. Thanks! Lisa

So the important thing to know is that a GEDCOM file is simply a text file - there's no way to "include" any other files (images, whatever) inside the GEDCOM file - all it can do is have links to media files.

So that's what when you import a GEDCOM file you have to separately upload the media files using Genosis's import media archive - that makes it so when an import is going on, Genosis can grab the actual media file the GEDCOM is referencing.

Genosis doesn't have a media export function, since the assumption is that all the media is already on your PC and you upload it to Genosis - not the other way around.

Let me know if that helps.

Thanks!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:34:32AM
10,169 posts

Research Tab Question


Genosis

lisa:Hello!

On each profile there are a series of tabs including one that says "research" and has Ancestry, Find-a-Grave, etc. If I add my log-in info will that allow everyone else to log in with my info? Or does each person add their own log-in info? Thanks! Lisa

Basically it's just a "helper" - you need to be already logged in to Ancestry.com in another tab in your browser - then when you click on it will generate and create the search for you.

Ancestry.com does not have an API, so there's no way to "share" your login with other users.

Let me know if that helps.

Thanks!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:33:18AM
10,169 posts

Researcher Gedcoms


Genosis

lisa:Hello!
I have my first guest researcher on my site adding her info! Is there a way for her to import and export a gedcom? Thanks! Lisa

No - she'd just need to email it you and you would import it - the tree import/export and creation is restricted to "master" users (which your account is). You could make her a "master" admin as well by modifying her user account (Admin -> Users -> User Accounts -> Tools -> User Browser) but then she'd have unlimited access to all areas of your system.

Hope this helps!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:31:44AM
10,169 posts

Creating User Accounts vs User Profiles


Genosis

lisa:Hello!

After tinkering around with the profiles and accounts and testing them I set up a live account for someone else and she was able to update some stuff and add pictures! WHOOOOOOO!

I LOVE this program! Thank you! ~ Lisa

Right on - glad to hear that ;)
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/23/14 08:30:55AM
10,169 posts

New - Support Tickets Module


Announcements

blindmime:Logged in as master admin, I went to domain.com/ticket/create and submitted a ticket (no send to email). Then it send emails to all profile emails. It's probably something I did; I guess a normal user would send a support ticket. When a normal user does send a ticket, does it email all profile admins?

Yes - right now it would email all admin users.
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