Forum Activity for @brian

brian
@brian
10/03/14 10:55:11AM
10,169 posts

Help! Changing Web Host Just To Run Genosis!


Jamroom Hosting

lisa:THANK YOU, Gentlemen! I am completely STOKED being able to log in and to play with this genius program! I absolutely appreciate ALL your help and your endless patience with me!!! Thank you!!!!!!!!!!!!!! ~ Lisa PS: Yes, Brian, you are absolutely correct. Nothing would work properly until the DNS was changed. Changing hosting companies has been an experience, and you guys have been simply WONDERFUL!

Lisa - glad we could be of help ;)

Thanks!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/03/14 10:50:55AM
10,169 posts

Question about modify person


Genosis

Melih:Hello,

First of all, i really like your work. I have been searching a way to make a web site for my family and yours is definetly the best!

I need your help about the following topic,

When i change a person's birth date from the "modify person" page, it erases the data of mother and father on timeline page. Even worse it also changes mother and father's birth date to that person's birth date.

I just wanted to know if i am making a mistake somewhere or is ist because of the codes?

Thanks a lot for you help in advance.

Welcome to the forum!

You know - you're the second person who has reported this issue, so there is definitely something going on - I've not however been able to replicate it on my test site.

Let me know if this sounds correct:

1) You go into "Modify Person" by clicking on the gear icon in their profile header
2) you change just the Birth Date on that person and save
3) After your save it has erased the "Birth of Child" events in BOTH the mother and father's timeline
4) It has also changed BOTH the mother and father's birth date to the NEW date you entered in Modify Person in step 1.

Let me know if that is correct and I will get it figured out.

Sorry for the hassle, and thanks for the report!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/03/14 10:34:12AM
10,169 posts

foxycart image upload


Using Jamroom

This seems very specific to a very specific use case, and would better be handled by a custom module, or after the fact as part of the communication (i.e. "email me your picture").
brian
@brian
10/03/14 09:10:02AM
10,169 posts

My site is loading slowly - what can I do?


Using Jamroom

torbenj:I haven´t done anything to my site yet, but it also seem to load a bit faster here now. The biggest issue is when I clear my cache - and then enter my site. Then it´s to slow. And that´s the way most visitors will see it, if they haven´t been to my site before... Right?

Not really ;)

When you "Clear Caches", think of that as a full reset of everything - i.e. everything is going to be rebuilt from the ground up. Your next page load after the cache reset will be much, much slower than normal as it has to rebuild the base level cached items that are shared system wide.

When a new user visits your site it should be pretty fast, as none of the "shared" cached items will need to be rebuilt.

So don't test your site speed by resetting caches, as that is the most extreme "rebuild" that will ever happen.

It's important to know too that being on shared hosting you are going to have times when your site is a bit slow, and times when it is fast, since all the resources are shared among many, many sites. If you want to be sure your site is always fast, then you're going to want to upgrade to a VPS or dedicated server - that's the only way to guarantee your server resources.

Hope this helps!
brian
@brian
10/03/14 09:04:56AM
10,169 posts

Old Jamroom 4 license


Using Jamroom

We have followed up with you via your email - follow up there if you have any issues.

Thanks!
brian
@brian
10/02/14 02:23:27PM
10,169 posts

Old Jamroom 4 license


Using Jamroom

Just an update that I'm only in the office here for about 5 more minutes, but Michael should be a long this evening and can assist, or I will get you all setup first thing in the AM.

Thanks!
brian
@brian
10/02/14 02:12:59PM
10,169 posts

Old Jamroom 4 license


Using Jamroom

Infinetserv:do you need my info from arvixe as the domain name is not infinetserv.com, i bought another one through them. please advise.

You will want to send us the domain you want to use - i.e. the one on the hosting account that you'd like us to set Jamroom up on.

Thanks!
brian
@brian
10/02/14 01:46:57PM
10,169 posts

Old Jamroom 4 license


Using Jamroom

Infinetserv:I've paid the invoice just now, you now need my server credentials right.

Yep - send those over to support [at] jamroom [dot] net and we can get you setup.

Thanks!
brian
@brian
10/02/14 01:40:20PM
10,169 posts

Old Jamroom 4 license


Using Jamroom

Infinetserv:sorry mate I can't get into it, can you still get me the license, how do we progress.

or do I not need it and we can roll on.

You don't actually need it, but if you remember your username down the road we can always get your access set back up.

Hope this helps!
brian
@brian
10/02/14 12:55:11PM
10,169 posts

Old Jamroom 4 license


Using Jamroom

Infinetserv:thanks, trying to remember now only problem is that I don't have the domain anymore, the rest sounds good any suggestions.

I think I know what account is yours - do you still have your Gmail account? If so, contact us at support [at] jamroom [dot] net with your Gmail account (which I believe is tied to your archive account) so we can confirm.

Hope this helps!
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