Forum Activity for @brian

Error Installing Solo Artist Bundle

Design and Skin Customization

It sounds like your hosting provider has made it so you cannot use symlinks, and has blocked the ability to change permissions (i.e. Apache is checking the permissions of all files/directories and will error if they are changed).

I'd recommend contacting your hosting provider and see if they can confirm, or if they have a setting you can change to get it working, since it should work on 755 as long as PHP is running as a CGI/FastCGI.

Hope this helps!

Error Installing Solo Artist Bundle

Design and Skin Customization


OK try 770 then - if that gets you a 500 error as well, then something is different about how your hosting is setup - it could be that your hosting provider does not allow symlinks on the server (which is how Jamroom handles versioning of modules and skins).

Let me know if that helps.

Error Installing Solo Artist Bundle

Design and Skin Customization


No problem!

Error Installing Solo Artist Bundle

Design and Skin Customization


Try setting it to 777 temporarily and see if it works - that way we know if the user/group may not be set correctly on the files.

Who is your hosting provider?

Hope this helps!

Error Installing Solo Artist Bundle

Design and Skin Customization


You don't need the zip file:

1) FTP into your site and make sure the skins and modules directories are writable
2) go back into the Marketplace and install the Bundle

Let me know if that helps.

Thanks!

A Few Suggestions/Questions

Suggestions

Yeah sounds like something is not working right. Can you email me your site info and FTP login info to support [at] jamroom [dot] net so I can check it out on your site?

Thanks!

Error Installing Solo Artist Bundle

Design and Skin Customization


Welcome to the Jamroom forums!

That error means that the directory permissions on the "skins" directory in your Jamroom install is not writable by the web user - that shouldn't be a case for a Softaculous install however, but if you can, load up your site via FTP and check the permissions on the "skins" and "modules" directories and make sure the web user can write to them.

Let me know if that helps.

Thanks!

Foxycart Module - Limited Store Currencies

Installation and Configuration


No problem - glad to help

form designer field permissions

Using Jamroom

I just tested this here and I don't see any issues with the "Display Groups" multi select - whatever is selected "sticks" and is working for me. When you select multiple groups and save, and then come back, are your choices no longer selected or is that what you've selected does not appear to be working?

Thanks!

Gravatar module questions

Using Jamroom

The problem is there is no way to "detect" that a user's email does not have a gravatar image and show something else (at least not that I am aware of - I can check it out).