Forum Activity for @brian

Songs still plays full length using the mp3 importer

Using Jamroom

I just ran through a test here and I am not seeing any issues.

Thanks!

Songs still plays full length using the mp3 importer

Using Jamroom


Check your queue depth - samples and conversions are all done via a "queue", which means they are not immediately created (otherwise you might sit there and have to keep your browser open for hours).

So basically everything gets queued up, and the queue workers do the actual work of creating the conversions (which includes the sample).

You can view your queue depth in the dashboard.

moved to subdomain, 403 error

Installation and Configuration

Make sure the public_html/legacy directory (if that is where it is at) is permissioned correctly and owned by the correct user account.

Hope this helps!

deleting module versions

Using Jamroom

You can do it all in one shot if you're using the developer tool, and alternately you can do it in the Marketplace -> Tools -> Release Archive section.

Hope this helps!

download problems

Using Jamroom


No - they will just need to redownload the album, or you will need to do it manually by zipping the files up on your own system and sending it to them. If the problem is that you are using the new "download album" feature from the audio module, you can modify any song in the album (just modify it then save, no changes needed) and it will reset the album cache and allow the ZIP file to be rebuilt.

Hope this helps!

i cant get item to appear in foxycart

Using Jamroom

No problem - glad to help

i cant get item to appear in foxycart

Using Jamroom

You should be set - I responded to the support ticket, but thought I would follow up here as well:

1) I fixed your Foxycart settings in the FoxyCart control panel - most of the URLs were wrong (they did not include the proper paths to the foxycart module on your site)

2) The add to cart "item detail button" had been modified so it only showed to users in the "adim" quota - I made it visible to everyone

3) You still had the PayPal module active - you want to deactivate that when you switch to foxycart.

You should be all set.

Hope this helps!

Jamroom.net jrImage_stacked_image message

Using Jamroom

Nevermind I see it - only when I am not logged in. Let me check it out.

Thanks!

Jamroom.net jrImage_stacked_image message

Using Jamroom


I don't see an issue there either. Is this on your account while logged in?

Thanks!

i cant get item to appear in foxycart

Using Jamroom

The number one issue with setting everything up in FoxyCart is not having the API keys setup properly in the ACP -> FoxyCart eCommerce -> Global Config section. Double check that you've entered the API keys properly as found in the foxycrt "advanced" section in their control panel.

Let me know if that helps. We run Foxycart here on Jamroom.net, and it works great, but it does have quite a few settings that all have to be correct for it to work properly.

Hope this helps!