massive admin issues after upgrading to cometchat module
Installation and Configuration
OK update-
Thank you Robert, the CC tech team did install my new update- thank you so much.
I have a couple of glitches, the main one is one I had when i first installed CC many months ago.
I believe there may have been help from the Jamroom team as well in order to fix it, since it had to do with User id numbers vs. Profile id numbers.
The member avatars are mixed up in chat. Their names are correct. It's due to the fact that, as ONE example:
member Dan has a USER id of 446. Member Fred has a USER id of 445.
Dan has a PROFILE id of 447. Fred has a PROFILE id of 446.
Result?= When Dan is in the Chatrooms, his name is showing correctly, but he has Fred's avatar picture.
This is causing some problems, needless to say- everyone has another person's avatar picture. This issue is repeated for ALL members.
How can this be fixed? I know that between the CC team and the JR team, it got fixed last time, back in June 2015 in one of my CC support tickets.
I elaborated more HERE rather than in my CC ticket because I could not post screenshots in CC tickets. Below are two screenshots showing the User# vs Profile# problem.
Thanks to anyone for your help!
updated by @strumelia: 12/04/15 08:55:00PM