Forum Activity for @isleander

Video and audio uploads not converting

Using Jamroom


Unfortunately, even when installed directly into public_html (not a sub-directory) the same problems occur.

Can I run my other non-jamroom sites on your Jamroom server as well as Jamroom?

Video and audio uploads not converting

Using Jamroom


Thank you Paul 😀

Video and audio uploads not converting

Using Jamroom

Yes, it is the same host as I used previously.
What I’ll try next is uploading a Jamroom test site to my existing host. But before I do that please could you remove the dead site (ringed in red) from my account, as that suggests that I am currently using two Jamroom licences, when in fact I am only using one, having surrendered one of them last year. Just the clarify, the site “regal-network.com/france“ is the one not used.

Thank you.

Video and audio uploads not converting

Using Jamroom

I decided in the end not to rent the VPS.
When I used Jamroom previously I didn’t have any problems with the video and audio converters. Maybe if I reinstall the software it would resolve the problems, and maybe not use a sub-directly? Could I move all the files to the public_html folder, or would this create major problems?

If I used your hosting, would my current Jamroom website be automatically transferred to your server? Or would it need a fresh install?

updated by @isleander: 05/12/20 04:39:33PM

Video and audio uploads not converting

Using Jamroom


OK, yes they leave the user to setup and manager their our VPS, but provide a Plesk control panel (or cPanel at £10 extra), which works out at GBP 17.99+20% VAT per month for the Plesk based VPS. Their managed servers work out more expensive than Jamroom. I’ll look into the Plesk panel in more detail before I decide what to do.

Thank you for your help and advice, which is always appreciated. 👍

Video and audio uploads not converting

Using Jamroom

Will Jamroom run on a server with CentOS 7?

Video and audio uploads not converting

Using Jamroom



Heart Internet customer support say... " If the package needs to be able to run binary files then I'm afraid this won't be possible on a shared web hosting server at this time. We restrict this for security reasons."

They offer a VPS for £11.99 a mouth, and I've asked it I could migrate my account to one. I'm waiting for their reply.

Video and audio uploads not converting

Using Jamroom

The hosting support have asked “Can you please confirm what software your developers are trying to run on this site?“
Is it simply called Jamroom Open Source, or is there a more technical name for it?
Thank you.

Video and audio uploads not converting

Using Jamroom

Yes, I explained that to them, but got that answer.

Video and audio uploads not converting

Using Jamroom

I contacted my hosting company (heartinternet.uk) about this problem, who replied - "Currently managing the website is out of our scope of support and should be looked into by your developer".