Forum Activity for @andrusito

JR sites going down...

Using Jamroom

Thanks, but is not. I have another JR site with the same settings working just fine.

JR sites going down...

Using Jamroom

not on a shared server

if you are asking for system settings here it is, attached.

the other JR site (working fine) has the same settings, but somehow is not showing "Memory Cache"

JR sites going down...

Using Jamroom

Not at all, please don't get off topic.

Does anyone has any idea on how to resolve this problem ?

JR sites going down...

Using Jamroom

Thanks, Brian, they told me this

Hello,
It's a cPanel server with Easy Apache 4 so the PHP version can be set per domain which you can see in WHM > Multi PHP Manager.

The handler is PHP-FPM and Apache/2.4.33 (cPanel).

The Apache error log can be seen here /usr/local/apache/logs/error_log

Also, these are the queues:

Queue Module Queue Name Active Workers Queue Entries Queue Latency View Entries Empty Queue
System Core
System Core send_email 0 143 19,626,541 s
Profiles
Profiles update_profile_disk_usage 0 30 19,644,649 s
Comments
Comments private_id 0 10 20,415,601 s
System Core
System Core db_delete_item_media 0 6 10,641,236 s
Audio
Audio audio_conversions 0 3 19,644,650 s
System Core
System Core minute_maintenance 0 1 19,713,277 s
Image Support
Image Support clear_cache 0 1 9,441,637 s
Audio
Audio audio_update 0 1 19,644,828 s

I resumed them all

JR sites going down...

Using Jamroom

Thanks, Brian. It seems the problem is just with this JR installation. I am running another one that is fine. My server is running WHM, I searched for error, or logs but found nothing. I also check this JR install for the activity log and so far nothing comes up. The only thing marked in yellow is "Queues are PAUSED - queue workers are not running"

JR sites going down...

Using Jamroom

yes, they are. same scripts.

JR sites going down...

Using Jamroom

ads are working fine on other JR sites.
Also no idea how to reproduce the error.

JR sites going down...

Using Jamroom

thanks, Paul, only mods are adding ads and theme modifications.

JR sites going down...

Using Jamroom

thanks, but the server is fine. This one JR site is the only going down. I have more JR sites doing just fine.

JR sites going down...

Using Jamroom

Hi, I have 2 JR sites, and one that keeps going down every 4 hs. or so. I am on a new dedicated server with 80 CPUs and 192 GB of RAM.

All other sites are just fine but still struggling with one JR site.

I did manage to do an integrity check just fine but the site goes down from time to time.

After it finishes trying to load sometimes I get to the site, but sometimes I get this> "Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.

Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request."

Is there a way to troubleshoot this?

Currently using 6.1.7 and all modules updated.
updated by @andrusito: 08/01/18 03:17:40AM