Admin account disappeared - Need help
Ning To Jamroom
type the user name instead.
Forum Activity for @michael
Admin account disappeared - Need help
Ning To Jamroom
We could if it was on our hosting, but otherwise no.
Does the "Forgot login" system not get you back in?
http://talking-points.net/talkingpoints/user/forgot
If it doesn't what you need to do is create a new account, then access your servers database system and get into your database, then change that new user from being a 'user' level to being a 'master' level. Probably via "PhpMyAdmin" in your servers control panel
Sound Cloud?
Ning To Jamroom
I've turned it back on in the marketplace. Let me know when you've got it installed and I'll turn it off again.
Its useless without an api key that now cant be gotten.
Can't delete Licences
Ning To Jamroom
Try now. When I released talking-points.net/jamroom talking-points.net/talkingpoints got released too. The license should return when you start to use/create the site.
Social Sign in and the Terms of Servce (TOS) agreement
Using Jamroom
Some sites do not force the users to check a checkbox, they just have a privacy policy page and a Terms of Service page which ready "by using this site you agree.......".
When a user signs in they should hit that Agree page, if they are missing it by going via the social signup then that needs fixing, we'll get it fixed.
Thanks.
Chat error for some members
Using Jamroom
There's a new version in the marketplace now, update to that and you should be good to go. May need to run the integrity check but probably not.
--edit--
The bug is that its expected that the user has joined a room, but because they have not the query fails. Here's a screenshot.
updated by @michael: 01/18/21 09:06:24PM
Chat error for some members
Using Jamroom
I can see the problem, its a bug in the chat module, I'll get it fixed.
Chat error for some members
Using Jamroom
Is the default room one that's accessible to their quota?
--edit--
An SQL query error is a request to the database, so this is a jamroom issue. Browser and operating system will not play a part.
--edit--
Have them try logging out and back in again.
updated by @michael: 01/18/21 08:49:24PM
Chat error for some members
Using Jamroom
Looks like they're trying to chat 'nowhere'. Get them to select a room, then see if it still happens.
I thought there would be a default room that they got sent to if none was selected.
The following function(s)
Using Jamroom
Its a server setting, need to contact your hosting company and ask them to enable it.
