Forum Activity for @michael

New Issue With Video

Installation and Configuration

my suggestion is try jamroom hosting. See if it works there and if it does use that.

You can try a 7 day free trial from your dashboard here:
https://www.jamroom.net/ukdenny/hosting/create

and you can create/check the site on the secondary domain before committing to anything.

New Issue With Video

Installation and Configuration

The performance check shows your server is pretty slow, and the system check shows its using 'lightspeed' when the requirements are for 'apache or ngix' so either of those issues could be related to how long it takes to get the file converted.

You can check at
ACP -> DASHBOARD-> QUEUE VIEWER

to see if the conversion process has finished.

There are others who use lightspeed and some of the issues and solutions are posted in the forum, search for 'lightspeed' to see the results

https://www.jamroom.net/the-jamroom-network/forum/new_posts?search_string=lightspeed

New Issue With Video

Installation and Configuration

I've uploaded the video here:
https://justcountry.co.uk/michael/video/16/testing

Take a look at your servers performace report see what it says
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK

And
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> PERFORMANCE CHECK

Skin Templates

Design and Skin Customization

The intention of the system is the reverse of that.

It was hoped that the skins would be a starting point that you turn into whatever you want. The skins exist to show off the capabilities of the back end system. No skin shows off all of the possibilities.

You're supposed to build your own stuff and not worry about what the skins are doing after that. Once you clone, make the skin yours and forget about what it was when you started.

I built this site on jamroom: https://aikidotravel.com its never going to get an update from its original skin again. Im thankful the original skin existed to get me started, but from there its time to leave the shoreline behind.

don't give up on it.

New Issue With Video

Installation and Configuration

I put the XXXXX in your ftp details as this is a public forum.

I have logged in and downloaded you video. Then uploaded it to my server. It does upload and play fine, so the only difference is the server and the connection to the server.

I can eliminate the upload as an issue by trying to upload it to your site from here. It shouldn't make a difference. Where is your site? I can try uploading from here to there and see if that makes it play.

(or rules out upload connection issues as part of the cause.)

New Issue With Video

Installation and Configuration

just a link to where it is on your server will do, then I can download it. Dont need FTP to download.

If its in a directory that is not accessable via the web, then send the FTP details to support at jamroom dot net.

New Issue With Video

Installation and Configuration

thats youtube, there is no download option. can you put the file in dropbox, or on a server somewhere I can click to download it?

New Issue With Video

Installation and Configuration

the log entry does not help.

post the video to somewhere where I can download it and I will test here on my server see if it uploads. If it uploads to my server and plays, then the issue is not with the file that is being uploaded.

The next step after that, if it does upload for me, is for me to upload to your server to see if it gets there or not. That would eliminate connection as a possibilty.

(still think its an under powered server issue though. If an 18mb works, but a bigger one doesn't then its hard to think the script is the issue.)

New Issue With Video

Installation and Configuration

Check your error logs and activity logs:
ACP -> DASHBOARD -> ACTIVITY LOGS (and error log and debug log)

Sounds like the server is under-powered and failing or cutting off half way through, so if you have access to your servers error logs that is another place to look.

auto-follow a discussion when you've posted to it

Using Jamroom

Brian's got a fix for this added to jrGroupDiscuss 1.4.14 which will be in an upcoming release.