ShareThis icons not showing on Profile Page
Design and Skin Customization
Yeah its coming out. Turn off the "Template names in source" developer tool if your not using it.
Forum Activity for @michael
Design and Skin Customization
Yeah its coming out. Turn off the "Template names in source" developer tool if your not using it.
ShareThis icons not showing on Profile Page
Design and Skin Customization
look in the source code for the page, see if the code appears. If the code is there, then the issue is on the share-this site.
on firefox the shortcut for "view page source" is ctrl+U or you can look in the menus to find it.
ShareThis icons not showing on Profile Page
Design and Skin Customization
Reset the cache.
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> RESET CACHE
Can Admin change the user name settings to allow simple user names?
Using Jamroom
I had no issue creating an account with that user name. There must be something else at play.
Possible to do a screen recording of it failing?
Can Admin change the user name settings to allow simple user names?
Using Jamroom
What was the combination of letters that made up the simple string of connected lower case letters?
That warning message should only fire if there are characters that are not fit for a url.
* brian
* michael
* jim
should all be ok, but
* bri@n
* mi"ch;ael
would trigger that error.
The profile name is derived from the user name so it needs to be a valid url structure
yoursite.com/michael
yoursite.com/brian
It can not be changed. but if there is a valid error we'll try to fix that.
Jamroom forum not sending notifications
Using Jamroom
I did not fix anything, Only thing that I did that may have had an effect was to run the integrity check tool.
glad its working.
Jamroom forum not sending notifications
Using Jamroom
I used the login details you sent and logged in, then created a new user account 'michael' then wrote a new forum post.
Then logged as the first user you gave me and replied. I did get notified.
updated by @michael: 06/18/20 02:16:17AM
Jamroom forum not sending notifications
Using Jamroom
If you like I can try to debug it on your server or download the database and debug it on my server. Send the admin logins to support at jamroom dot net if you'd like to do that.
Otherwise: Lets examine what we have.
* The database should be the same as it was
* the connection between users and the things they are following do exist in the database
* The integrity check would have been run after the transfer so the system should be the same
* all the modules that existed on your previous hosting also exist on your new hosting.
* email does get sent when tested
* no errors are showing in the system check
* Did you try a manual reset of the caches (I don't think this is related, but we're stretching here)?
Docs: "Manually clearing caches"
https://www.jamroom.net/the-jamroom-network/documentation/troubleshooting/114/somethings-wrong-what-do-i-do#manually-clearing-caches
IDEA: Try creating a NEW user and get them to watch a thread/category then make a new thread/category post and see if it notifies new users.
we need to identify where the blockage is.
Jamroom forum not sending notifications
Using Jamroom
Just setup and ran a couple of tests here, the sending system does seem to be working, so:
* could you check that the yellow follow indicators are on for the categories/threads of a user who is supposed to be getting notified.
WHY: the guess is that maybe the 'following' table did not get imported correctly during the import and now nobody is following anything.
updated by @michael: 06/16/20 10:39:40PM
