Forum Activity for @ukdenny

Issue with Blogs/News etc

Using Jamroom

For some reason my blogs (Welcome) News are not appearing on my home page. They did but I must have done something to prevent this, They only appear for Admin. I enabled to show for all users including logged out, but do not show. Also when creating a menu item say Blog how do you add to this (Articles and News) so that they appear in the drop down menu?
updated by @ukdenny: 11/28/18 08:11:44AM

Cant Login to Admin Account

Using Jamroom

I can't find the user in the database, can't get any of the users up.
I added and validated a new user.

updated by @ukdenny: 08/24/18 02:28:44AM

Cant Login to Admin Account

Using Jamroom

Thank you Michael I will try that

Cant Login to Admin Account

Using Jamroom

The Hosting company have now come back to me with thefollowing:-
We have reviewed the database entries and it the email address for the first user, which is supposed to the Administrator, is as follows:

admin@soundblitzrecords.com

Additionally, a username ukdenny is also associated with that user, however, as we have tried with both we were also unable to log in successfully. Since we have followed the exact instructions provided, we would be unable to assist you further, as we are not related to the application vendor, therefore we could advise you to contact them for further assistance.

Cant Login to Admin Account

Using Jamroom

I am having my hosting company sort the database out for me, it's a bit daunting for me. They are working on it at the moment they added the code Nate gave me but I still couldn't log in using the default abc123 so they are re-looking at it. I will let you know.

Cant Login to Admin Account

Using Jamroom

I was linking two user accounts.
Now for some reason admin cannot log into the system and when I try to retrieve from Forgot Login the system says it does not recognise the email address?
How can I sort this please?
updated by @ukdenny: 11/22/18 11:07:31PM

Issue With PayPal Address In Profile

Jamroom Developers

PayPal Buy Now

Issue With PayPal Address In Profile

Jamroom Developers

When a Paypal email address is inserted in the profile to allow payments of products everything is fine.
However when an upgrade of a module is undertaken (don't know which one) the paypal address is no longer there.
I only noticed this because the Audio tracks could no longer be purchased.
updated by @ukdenny: 12/08/18 11:40:24AM

Stream Pay Question

Jamroom Developers

Thanks Brian

Stream Pay Question

Jamroom Developers

When using the Payment Support>Toold>Profile Payou tool
'There are no profiles with Pending payout'?
The log shows quite a few payments due, but I don't understand how the end result is calculated? I cannot see where you would set say a figure to be reached before a payment is due? Also whe you set a figure of 0.01 it shows in the log as 0.0001
updated by @ukdenny: 08/18/18 07:50:39AM