At a guess I think it's the "follow back" that causes confusion in the description, one automatically takes it as like FB friends system when it's not really.
Just a thought but what about an unsupported channel in marketplace for these type of modules, official and 3rd party. People would have to be invited to get channel access knowing there is no official support should something not work.
I still see that kitten every time I scroll through images, how does that happen? (see attachment) Jamroom team, am I being hounded by a kitten?
I see it too, if I recall correctly, Brian said it had something to do with how the DOM works way back when chat module was still in it's early development.