Forum Activity for @brian

Pages I Built Pre-Site Builder Update are Gone

Using Jamroom

There is nothing in Jamroom that deletes pages during an integrity check, so something else is going wrong here.

The old version of the site builder is not going to be maintained or worked on, so your best bet is to move forward with the new version.

If you can, open a ticket with us and include some pages you feel have been deleted so I can investigate.

Thanks!

Tablet Views

Design and Skin Customization

This is doable, but requires using the jrCore_is_tablet_device() in conjunction with CSS - i.e.


Change the ????px to be the width of the table screen in pixels in landscape mode (you might need to play with it a a bit).

Let me know if that helps.

Video aspect ratio

Ning To Jamroom

Update to the latest Video Support module (1.4.5), reset caches and let me know if that works better. I made some changes to make sure the desktop version of the video is served to the desktop browser, and not the mobile version. I also made some fixes to the "poster" image - in some cases it could looked stretched or squished.

Hope this helps!

Forum post says no HTML allowed, but quota seems ok

Installation and Configuration

This was fixed in Profile Forum 1.5.5 - make sure you are up to date.

Important changes to Jamroom Subscriptions - please read

Announcements

I have just finished putting a new Blog Post online outlining changes we have made to our Jamroom Subscriptions:

https://www.jamroom.net/the-jamroom-network/blog/66/changes-to-jamroom-subscription-options

Please read that and let us know if you have any questions. For the majority of users there are no changes other than the 30 day "wait time" for new modules and skins has been removed.

Our goal with these changes is to streamline our subscriptions as well as our support.

If anyone has any questions, please let us know.

Thanks!
updated by @brian: 10/29/15 10:39:51AM

Video aspect ratio

Ning To Jamroom


The Video Conversion process uses the same aspect ratio as the input video, so if the input video is squished so will the conversion.

Do you have a link to the page you see the issue on?

Thanks!

possible deleted disqus issue

Using Jamroom

Make sure and reset caches - the jrCore_item_detail_features template function ensures the module is active - if you have removed the module it will no longer be in the module table and thus won't be found as active.

possible deleted disqus issue

Using Jamroom

I'm checking this out...

Forgot login problem

Ning To Jamroom

We had another customer report this as well - it's been fixed in the latest User Accounts module (1.5.13) - note that it only affected sites that had their Site Privacy set to "private".

Hope this helps!

Upgrading YouTube to newest version 1.2.0

Announcements

I'm not seeing any issues here either - working well.