Forum Activity for @brian

brian
@brian
05/16/15 07:27:36AM
10,167 posts

Template Cache directory issues
Jamroom Developers

luis789:Could you please help. After updated Jamroon to the latest version. Both of my sites have some random images with the x mark and no image. When I log in with the admin account, I'm getting the below error.

CRI: Unable to copy modules/jrCore/templates/page_tool_entry.tpl to template cache directory: data/cache/jrCore

CRI: Unable to copy modules/jrCore/templates/page_search.tpl to template cache directory: data/cache/jrCore
CRI: Unable to copy modules/jrPlaylist/templates/playlist_button.tpl to template cache directory: data/cache/jrCore

Basically error every where

Make sure you have not run out of disk space on your server. Those errors means exactly that they say - the copy() operation by PHP failed.
brian
@brian
05/16/15 07:26:37AM
10,167 posts

Problems after updating Core Module
Genosis

gebhard:Hi Michael,
thank you for your fast response. After several error messages I chose the radical way: New installation :-)
After the new installation, I tried to import my Gedcom-File, which was already successful imported and now the message appears: "invalid import tree_id - please try again".
Before installation I deleted also the SQL-DB, cleaned the cache etc. but it doesn't help.

Make sure you have first created a new Tree via Trees -> Tree Browser -> New Tree Name and "save". This will become your "active tree" and when you go back to Tree Tools and do the import it will show you that is the tree you are going to import to.

Let me know if that helps.

Thanks!
brian
@brian
05/16/15 07:25:05AM
10,167 posts

system update
Using Jamroom

paul:I have seen in the past that when clicking that button, all modules get reported as updated but when done and the page refreshes they are still showing as needing an update.

I too have seen this in the past, and have worked on it on and off for a while - the latest marketplace update should take care of this and get it working 99% of the time. The root cause is actually fairly complicated and has to do with how PHP "sees" changes to scripts - there's some tricks we have to do in the marketplace update to trick it into seeing the new versions. Should be working pretty well now though.
brian
@brian
05/16/15 07:22:50AM
10,167 posts

profile image
Using Jamroom

Sounds like the file is not being stored correctly on the file system - make sure the web user can write to the data/media directory (and all subdirectories), as well as data/cache

Hope this helps!
brian
@brian
05/16/15 07:20:54AM
10,167 posts

Upgrading YouTube to newest version 1.2.0
Announcements

That's not a problem at all, and is normal - there's no changes on our end needed.

How "queues" work in Jamroom is that a module can create a queue entry which goes into a database table. A request for a page at a later point can "kick off" the worker for that queue entry. So in this case, a visitor to the URL "/ashley" is what started the daily maintenance worker.

It will likely be a different URL every day that kicks off the maintenance work, but that's "how it works".

We store that URL as part of the debug collection so if it is an actual error we have an idea of where to go to try and replicate the issues.

Let me know that helps.
brian
@brian
05/14/15 03:51:53PM
10,167 posts

Disappearing Events
Genosis

When you say the event "disappears" do you mean the funeral event? Or the death or other event?

Thanks!
brian
@brian
05/14/15 03:51:08PM
10,167 posts

Blog Question
Genosis

lisa:Hi, Brian! It does help! I have 2 genealogy blogs... pretty much names and dates just to get that information "out there" and I have met cousins that way! Do you do the blog on your family site at all? I would be interested in seeing it live before I change stuff up again. :-) Lisa

I don't currently do it - it's easy to turn on/off though, so check it out and if you don't like it you can turn it off :)
brian
@brian
05/14/15 03:50:22PM
10,167 posts

Admin Hover menu
Jamroom Developers

It looks for the opening body tag - make sure your body tag looks like:

<body>

i.e. no "id" or other params.
brian
@brian
05/14/15 02:51:02PM
10,167 posts

Video aspect ratio
Installation and Configuration

White Agency:Desktop version is now OK but mobile versions are appearing in 4:3 ratio

I know why this is happening and will be working on a fix for it.

Thanks!
brian
@brian
05/14/15 02:47:26PM
10,167 posts

Blog Question
Genosis

lisa:Hello! I am not sure what checking the blog box does? Do you have an example somewhere on your site? Thanks! ~ Lisa

If you enable the site blog, then instead of the showing the "Recent" section to the right of the highlighted profiles on your index page, it will show a list of Blog entries. It's designed for genealogists that like to Blog about their ancestors.

Let me know if that helps.

Thanks!
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