Forum Activity for @brian

HAPPPPY THANKSGIVING EVERYONE... + early Xmas wish... :)

Off Topic


Oh man I wish it was snowing here - I love the snow I'm north of Seattle though, and each year we usually have a couple days where we get a few inches of snow, but I wish we got more...'

Happy Thanksgiving everyone!

Modern style skin needed

Design and Skin Customization

Yes - I've double checked and it is already on your account. Make sure you go here:

https://www.jamroom.net/networklicense/licenses

and that on your site you are using the correct System ID and System Email.

Thanks!

updated by @brian: 11/26/14 01:04:03PM

trouble with Smiley Module - thanks for any help!

Using Jamroom


It would not be hard to add back in - I just wanted to be sure it was needed before making it available. My main concern is that when someone selects the "free size" because they have a new smiley they want to add that they feel needs to be bigger, it means they are going to have to hand modify EVERY single smiley.


That's a bug - we'll fix it.

Thanks!

Modern style skin needed

Design and Skin Customization


You wrote us many times, several days ago and I added the skin to your account. You now need to go to the Marketplace in YOUR Jamroom and install it.

It really helps if you only send 1 email to us at support - sending us the same email over and over doesn't help us respond faster

Thanks!

Form Designer - Checkbox validation

Installation and Configuration


Awesome - glad to hear it

Thanks!

Playlists and Players in Timeline - Plus Facebook Sharing?

Using Jamroom

Hmm... a "400" response means the remote end (OneAll) didn't like what we sent it, OR there is something misconfigured on the OneAll end - unfortunately that response - "Your request could not be processed due to an error" does not help us out at all.

I would contact OneAll (I know you already have) and see if they can let you know what the actual error is - if it is something on Jamroom's end, then we can fix it. It however could be something in your OneAll settings, but without knowing what the actual error is we're just guessing.

Thanks!

Playlists and Players in Timeline - Plus Facebook Sharing?

Using Jamroom

It's all handled by the module - you don't have to do anything. It's weird that you only see a checkbox for Facebook, but there's a green "checkmark" next to Twitter and LinkedIn - that's going to be the source of the issue. What this tells me is that you linked your account, but when OneAll "talked" to Jamroom it didn't get the unique network "code" that is used for each connection (i.e. so when you share something from Jamroom it knows who you are on OneAll).

What I would recommend doing is go into your ACP -> Users -> OneAll Social Link and click on the "tools" tab. Click on the "Social Connections" link and delete all the links for you (likely just Facebook).

Next, go into your Account Settings -> Networks, and one at a time click on Facebook, Twitter and LinkedIn - that should "resetup" the connection in JR.

Let me know if that works for you.

Hope this helps!
updated by @brian: 11/26/14 09:54:36AM

Adding a URL

Genosis


Glad to hear that helped, and your positive feedback always makes me happy!

Thanks!
updated by @brian: 12/29/14 09:23:55AM

New Genosis Badges module - free!

Genosis


In order to download any new release "right away" you need to be at least a Jamroom yearly subscriber ($29):

https://www.jamroom.net/subscribe

Otherwise it unlocks for everyone after 2 weeks.

Hope this helps!
updated by @brian: 12/29/14 09:23:55AM

Playlists and Players in Timeline - Plus Facebook Sharing?

Using Jamroom

The timeline player issue should be fixed in the Activity Timeline version 1.6.3 - update, reset caches and you should be good to go.

Hope this helps!