Forum Activity for @brian

brian
@brian
10/13/14 10:22:21AM
10,169 posts

form designer field permissions
Using Jamroom

blindmime:The crew needs to update completion of tasks and notes for all properties (profiles). Tasks (an Aparna module) have costs and other fields which only the office admins should see.

How many different property profiles are there - could it be a lot?
brian
@brian
10/13/14 09:47:38AM
10,169 posts

Player Streaming Error
Using Jamroom

WAV files are not a streamable format, so they cannot be streamed. If you have the JR4 conversion server, then it can convert the WAV files to MP3.
brian
@brian
10/13/14 09:37:48AM
10,169 posts

Keeping Trees Private


Genosis

lisa:I have got LOTS of questions! :-) When I create a profile to invite someone to add their stuff is there a place to write a brief email so they know what they are getting when a username and password shows up for them? I am a little nervous tinkering in the modules because I do not really understand everything when I click each of the tabs. ~ Lisa

No - there's just the simple invite email - however, you can customize the email that is being sent and add your own note to it (it will be the same for everyone though) by click on Admin then going into the "templates" tab for the Genosis Core and modify the "email_created_message.tpl" file.

Hope this helps!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/13/14 09:34:55AM
10,169 posts

wave file should be a PCM file
Using Jamroom

I've never seen that error before - it sounds like it is coming from the FFMPeg decoder. Can you try a different audio file type, or upload a WAV directly and see if you see that error? That let's us know if the issue is with the MP3 files.

Hope this helps!
brian
@brian
10/12/14 10:06:50AM
10,169 posts

Merging Trees
Genosis

lisa:Purrrfect! I wasn't sure if I was missing something. So, to add people to the main tree it is best to just upload the .gedcom until further notice. Got it! :-)

Yeah - the GEDCOM has the "sync profiles" option, so it will update existing profiles with new info when you import.
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/12/14 10:01:35AM
10,169 posts

Player Streaming Error
Using Jamroom

System Config - Media Settings -> Use Media Keys - sorry, I had to fire up a JR4 install as I could not remember of the top of my head.
brian
@brian
10/12/14 09:59:07AM
10,169 posts

Document Uploading
Genosis

lisa:When I am updating "Joe Smith" and I want to upload the 1880 census, is it best to do it from the sources section or from his profile in the tree? I've been uploading documents from the tree, but if there is a better way I'd like to do it that way instead. Sorry for the gazillion questions... :-) ~ Lisa

In my opinion, definitely as a source - I think anything that is used as a source to an Event should be created as a Source. You can do this from the "Sources" section by creating a new source first, OR when you are creating a new event you can quickly add a new source - in the "New Source Title" just put the source title in - I'd recommend something like:

Joe Smith - 1880 US Federal Census

then when you click "create event", the event will be created and you'll be forwarded over to the Source form to upload the actual census image/PDF - then just click save there and you'll come right back to Joe Smith's timeline and you'll see the new event.

Hope this helps!
updated by @brian: 12/29/14 09:23:55AM
brian
@brian
10/12/14 09:51:27AM
10,169 posts

Upload failed
Installation and Configuration

Unfortunately I don't have many additional suggestions. If this was working, then "stopped" you will want to contact your hosting provider and find out what they changed. Also, make sure a valid upload_tmp_dir has been setup in your PHP config, and just double check all permissions.
brian
@brian
10/12/14 09:27:56AM
10,169 posts

New - Support Tickets Module
Announcements

Dazed:actually I need to get that setup. I want to boot sendgrid but you mentioned there needs to be a change to postfix on my server.

Yeah - basically the /etc/postfix/main.cf config file just needs to be changed out to the Mailgun settings instead of SendGrid. Let me know when you have an active Mailgun account and I can help you change it over.

Hope this helps!
brian
@brian
10/12/14 09:21:44AM
10,169 posts

Keeping Trees Private


Genosis

lisa:Got it! Thanks! You created an AMAZING program, and I am loving it (just not entirely sure I am running it properly!) Thank you! ~ Lisa

Glad to hear that - there's a lot of options in Genosis, so don't hesitate to ask if you're unsure of how something works.

Thanks!
updated by @brian: 12/29/14 09:23:55AM
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