Forum Activity for @brian

Jamroom.net profile feeds

Using Jamroom


Where do you find a link to this feed at?

Thanks!

Moveable Modal

Using Jamroom

The modal window is not a "window" (it's a javascript overlay - same with lightbox) so cannot be "moved".

Sorry!

Play count

Using Jamroom


Can you clarify our question? It's not clear what you're asking.

Thanks!

recent jrForum posts

Using Jamroom

So in the forum datastore, there are 2 "types" of entries - "forum topics" which are for a specific topic, and "forum posts" which are posts TO a topic. Try this:


That will only get entries that have a "forum_post_count" key, which is only on the forum topic entries.

Hope this helps!

Media file size

Using Jamroom


You can go as high as you want (I think 4GB is as large as you can set PHP to, which would result in a 1GB allowed upload).

Hope this helps!

marketplace credit card issue

Using Jamroom

Just an update that looking in the Stripe Dashboard I can see that your credit card has an expired expiration date, so that's not being updated. Since we use Stripe "checkout", where all the CC info is collected and parsed by Stripe, not us, I assume they will update the CC info with the new expiration date, but maybe not - I'm checking that out now.

marketplace credit card issue

Using Jamroom

Yeah it sounds like Stripe might have your old CC info cached on their end, but that's just a guess. I will contact their support and see if there is something we've got setup wrong - I don't think so, but I will find out.

Sorry for the hassle!

News letter not showing html

Using Jamroom

We use the newsletter manager here with Mailgun, and I know it works. Note that the newsletter manager does not care what the email delivery system is - it just sends email.

1) Make sure the mailgun module has been installed on your system
2) make sure it is active, and has been configured with your proper API keys
3) make sure it is set as the ACTIVE email system in ACP -> Email Support -> Global Config -> Active Email System
4) go to ACP -> Email Support -> Test Email and send yourself a test email. If it works, you are set - if not, your Mailgun credentials are probably wrong.

If you run your own server, I would recommend setting mailgun up like this instead:

https://www.jamroom.net/brian/documentation/guides/1312/set-up-postfix-with-mailgun-for-reliable-e-mail-delivery

as that will setup Postfix to work with Mailgun, and then you do not need the Mailgun plugin (you just use the default PHP emailer in the Active Email System).

If you don't, and are on shared hosting, the mailgun plugin works - just know that it is sending over a web API which is not going to send as fast as the local SMTP server. So with that, I'd recommend going into the Newsletters -> Global Config and make sure the newsletter rate is no more than 5 per second.

Hope this helps!

marketplace credit card issue

Using Jamroom

Unfortunately beyond the error that Stripe sends back to us, there's nothing else to go on. Here's the error message from Stripe in regards to your card:


I'm assuming you entered the new credit card expiration date?

Thanks!
updated by @brian: 07/05/14 07:59:56AM

Arvixe

Jamroom Hosting

Thanks for the feedback here Blindmime - I've been working with Noah on making sure things work well for Jamroom. I know they have been working on some updates to their shared servers in regards to "virtual CPUs" (or I believe that is what it is called). This means that Jamroom's "load" indicator may not be correct as it will show 1 CPU instead of the actual number of physical CPU's on the system, but the load numbers will be for all CPUs.

So in other words, if the load is 5.00 on a single CPU server, that's a high load - on a 24 or 32 processor system it is not.

So just an FYI that this may not be the case here, but wanted to let you know, and I'm hoping to get this working correctly in the dashboard if I can.

Thanks!