Forum Activity for @brian

Can only see charts if logged in

Using Jamroom

There has to be an issue with a different module or skin causing this - the jrCharts module does not check for login status in any way.

Can only see charts if logged in

Using Jamroom


https://www.jamroom.net/subscribe

javascript footer function from listener problem

Jamroom Developers

I found the root cause of this and will have the fix in for Core 5.1.26.

Thanks!

javascript footer function from listener problem

Jamroom Developers

I can check this out.

One tip: use jrCore_is_ajax_request() to check if a request is an AJAX request.

Thanks!

Can only see charts if logged in

Using Jamroom


You might consider upgrading your account to VIP Priority if you need immediate/ticket based access. I think you know that we try hard to help everyone out and do our best to fix issues, but if you feel that we're not responding to your forum post quickly enough, you can open a support center ticket with us and we can check it out (support tickets have higher priority than forum).

Unless I can a way to replicate it here it is hard to fix remotely.

Thanks!

Question about DB Backups

Using Jamroom


Yeah then that's not something I would add to the module - you'll just need to check out your S3 account.

Thanks!

simple custom forms form partially showing

Using Jamroom

brian [at] jamroom [dot] net

Note that I have limited time through next Thursday, but will try my best to check it out.

Thanks!

ShareThis plays not being counted

Using Jamroom

You probably already listened to it - it's not going to count it again. There is no difference between a play played locally versus on Facebook - they go through the exact same function. For plays to not be counted from Facebook, Jamroom would have to be not counting any play. There are checks within JR to prevent a user from inflating play counts by listening to a song over and over (even if you clear cookies/sessions).

WC3 Validation errors

Using Jamroom


Depends on the errors or warnings - Jamroom does not "validate" user supplied content, so that can always cause validation issues.

Quota configuration assistance and recommendation please

Installation and Configuration

Most of this is just going to be you configuring/fixing up the profiles or moving them to the quota you want. You can use the Profile Browser to find profiles that do NOT have audio files uploaded - i.e.

profile_jrAudio_item_count:0

As for a User Account associated with multiple profiles - quotas are tied to profiles, not user accounts.

Hope this helps!