Question about Ipad problems
Using Jamroom
Why is he clearing his cache first?
And...how can you be sure he ISN'T logged out when this is happening?
Sounds like he's logged out.
Again, the question is this: when he says he 'can't do anything' - does he mean he tries to post and gets an error message? OR does it mean he doesn't even see the text box where he can make posts- doesn't see the options a logged in member would see?
You need to find out if when this is happening- can he see his name at top of site? (logged in) OR does he only see the "Login" link (meaning he's logged out and that's why he cant post).
updated by @strumelia: 11/27/15 01:22:45PM