Notification problem
Using Jamroom
Yes, totally understood.
The way I see it, with a new setup, the members will still choose to receive notifications on new activity in discussions they 'follow'...or not.
The current setup doesn't really let them 'choose how many emails they receive' anyway, since they can't choose whether to receive only one notification or a notification for each new post. That been chosen for them with the current setup. We know they want to recive emails on things they are following, and they'll still have the ultimate choice to unfollow any discussion, right?
My members are expressing to me that they are dismayed (or more accurately they think something's not working right) to not be receiving a notifc's for every new post on things they have chosen to 'follow', so maybe that in itself is expressing their choice/preference, and it'll be better to give them that. As long as members don't start getting emails for everything no matter if they are following it or not...!
The good thing about doing a change like this for both Group Discussions and Forum Discussions is that it will help us admins pinpoint when there actually is a glitch in the notification system, as opposed to what I;m getting now, which is I suspect a mishmash of real glitches and functions that the members THINK are glitches- and the problem of us hunting down which of the two they really are.