Notification problem
Using Jamroom
Michael, thank you but I really need some clarification about this please. I have to be able to intelligently answer my members who keep reporting to me about 'missing notifications'. All my members are thinking there are bugs in the system, and I can't be sure either. Am trying to understand exactly how it works so I can figure out if there's a bug or not when these things keep coming up. And they do keep coming up.
michael:Page refresh. Refresh the page and your view count goes back to zero and you'll get another notification. I'm in the process of also resetting the notification if you write a comment too.
-When you say "you'll get another notification" after your view count goes back to zero- I assume you mean only for the NEW posts happening AFTER you refresh the page. If so, that still will leave various posts hanging without notification. Members sometimes wait for a particular response from a member they are asking a question of...and this could mean that particular response just goes unnoticed for a while.
I think my members would choose to receive a notif. EVERY time there is a post or comment on their 'followed' item or thread. They were used to that on Ning and that's why they now keep reporting that they are 'missing' some notifications. Not sure I could even make them understand this current system.
michael:
This should be sorted out in jrGroupDiscuss ver 1.1.4 which is in the marketplace now.
Can you please tell me what exactly is sorted out? The changelog says: "Notification might not be sent out for new messages to groups if both users are online at the same time."...sorry but- does this either change or have something to do with the 'refresh page' issue you described above? I'm just not getting this. Need more coffee.
I appreciate your help and time.
updated by @strumelia: 08/14/15 08:55:49AM